Estates Officer II/I (Property Management) NHC Grade 8/7 at National Housing Corporation (NHC)

Job Specification:

Duties and responsibilities at this level entail: -

• Implementing Estates management policies, strategies, procedure and standards/guidelines in line with the Corporation’s key corporate objectives;
• In liaison with head of legal services, preparing necessary lease and conveyancing documents and agreements.
• Negotiating and administering lease and tenant purchase agreements as per the Corporation’s policies and guidelines
• Collecting rent and tenant purchase loan repayments.
• Assessing rent levels for approval and carrying out rent reviews of all Corporation property.
• Attending to tenants’ problems, welfare and disputes;
• Undertaking pre-occupancy education of tenants/purchasers of NHC Estates.
• Undertaking repairs and maintenance of Corporation property;
• Carrying out inspections, preparing and implementing maintenance schedules;
• Preparing, collecting and accounting for service charge;
• Undertaking service charge administration
• Administering Service Contract for common services such as security, cleaning and garbage collection, among others.
• Facilitating the prompt payment of statutory payments (land rates, land rents) and utility bills (water and electricity).
• Supporting Corporation Estates management related litigation processes.
• Letting and selling new and old Estates (both residential and commercial).
• Carrying out feasibility studies, property market survey/studies and/or supervise valuation/feasibility studies/exercises.
• Liaising with relevant Directorate in preparing “cost-in-use” reports annually to determine use of materials in construction works.
• Liaising with relevant Directorate in undertaking user requirement surveys in relation to accommodation, type, material use, ease of maintenance and life cycle costs and forward findings to the design team.
• Carrying out periodic rental assessments/surveys, open market valuations for book and insurance purposes, sales etc.
• Supporting the process of title acquisition of property ownership documents.
• Advising on appropriateness and pricing for land to be acquired for projects.
• Reviewing rental yield annually.
• Supporting the preparation and updating the Corporation’s asset register.
• Ensuring compliance with occupational safety and health safety regulations and guidelines;

Person Specification:

For appointment to this grade, a person must have: -

• Bachelor’s Degree in any of the following disciplines: Land economics, Real Estate Management, or equivalent qualification from a recognized institution;
• Proficiency in computer applications;

Skills and Competencies:

• Leadership and managerial skills
• Negotiation skills
• Problem solving skills
• Communication and reporting skills
• Interpersonal skills
• Ethical skills
• Team Management