Field Operations Engineer-Transmission/GSM - Mombasa, Nairobi, Northrift, Nyanza, Meru and Isiolo at HCS Affiliates Group

Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.

The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements 

Primary Reporting: Team Leader Field Operations

Secondary Reporting : Regional Technical Manager

Department: Technology

Responsibilities

1. Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
2. Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
3. Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
4. Propose improvement actions of the network structure.
5. Accurately carry out preventive maintenance program and make reports on the same.
6. Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
7. Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
8. Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.

Qualifications- Academic and Professional

1. Bachelor’s Degree in Telecommunication
2. Lean six sigma – Yellow belt
3. CCNA Certification
4. Valid Driving License

Experience

1.  2 years’ experience in transmissions network maintenance.

Technical Competencies

1. Network Management Systems
2. Radio rigging
3. Knowledge of GSM 2/3G/4G architecture
4. Good understanding of BSS/transmission technology.
5. Microsoft Office
6. Customer focus
7. Planning and organizing
8. Troubleshooting