Food & Beverage Supervisor at Summit Human Resource & Marketing Consultant

Responsibilities:

1. To be fully conversant with monthly/ daily sales performance
2. In your capacity as a supervisor you will be required to take a hands-on role with the service delivery of services within the Restaurant/canteen concept
3. Supervise and ensure maximum productivity of labour resources
4. Ensure the department is prepared and organized to meet all business requirements, with particular attention to food & beverage stock controls
5. Ensure all company and cash handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
6. To aid in the development of a positive, motivated, dynamic team through your effective supervisory and leadership style
7. To act as an ambassador, lead the team to exceed client expectations and deliver exceptional service
8. Evaluate client feedback obtained, taking relevant action on feedback points received
9. To conduct himself/herself in a professional manner at all times
10. To comply with all health and safety legislation
11. To be fully aware of the accident/incidence reporting procedure
12. Any other duties as may be delegated by the management.

Qualifications

1. Clear understanding of Kenyan health and safety legislation.
2. Attention to detail and ability to work in a first paced environment
3. Articulate and able to communicate well
4. High level of integrity.
5. Strong analytical skills.
6. Independent thinker.
7. MUST be above 30 years of age.
8. Ability to establish and maintain excellent mutually beneficial working relationships with staff and other departments to ensure the smooth running of the section.
9. Diploma in food and beverage services preferably from a reputable hospitality institution
10. At least 4 years’ experience in a similar position and environment
11. Computer literate