Head of ICT at Royal Mabati Factory

​The Head of ICT is a key role in the ICT infrastructure. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Assisting in the design, implementation and management of business support IT Network infrastructure including physical and virtual data centers, Local Area Network (LAN), Wide Area Network (WAN), Internet links and communication systems such as PABX, WhatsApp Chabot, Active Directory, Desktop phones and video conferencing to ensure smooth operations within the company and its branches.

Key Skills & Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or related disciplines.
• Certifications in project management (e.g., PMP, PRINCE2) or IT security (e.g., CISSP, CISM) are highly desirable.
• Technical Expertise: Possess expertise in network architecture, ERP systems, data management, cloud computing, virtualization, database administration, and cybersecurity practices.
• Proven experience managing IT projects from inception to completion.
• Excellent communication and presentation skills, capable of explaining technical concepts to non-technical audiences.
• Effective organizational and multitasking skills to handle multiple projects simultaneously

Key Competencies

• Project Management & Implementation:
• Plan, execute, and oversee IT infrastructure and system upgrade projects.
• Infrastructure Development: Design and optimize IT networks, including LANS and WANS, while managing the deployment and configuration of data centers.
• Technical Oversight: Ensure optimal system performance, security, and functionality through monitoring, maintenance, updates, and expert ERP integration support.

Data Security & Compliance:

• Develop strategies to protect sensitive data and maintain system integrity.
• Monitor security protocols, backups, and disaster recovery plans
• Consultation & User Support: Serve as the lead IT consultant, providing innovative solutions, advanced troubleshooting, and technical training for staff.
• Team Leadership:Lead and mentor IT support staff, fostering a collaborative and results-driven environment. Give leadership to IT department and designing strategy and implementation plan to all projects