Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.
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Develop and implement annual and approved departmental plans in line with the company strategy and annual plans.
Foster a good working relationship between Insurance partners and other cross functional departments enabling re-alignment and support in claims operations.
Monitor claims operations performance and resolve any issues through quarterly review meetings with insurance partners.
Monitor and report, on a weekly basis, claims approvals and settlement status for all claims sent to the underwriter.
Guide the business on any related policy changes in the insurance industry.
Lead a team of insurance officers and carry out quarterly review meetings for guidance, support and developing action plans.
Review and approve clients qualifying to benefit from Insurance Customer loyalty program.
Act as a representative of the business on various insurance forums
What we are looking for:
Bachelor’s degree or Diploma in Actuarial Science, Insurance, or a relevant field
At least 5 years of experience in insurance with minimum 2 years’ experience in claims management
Certificate of proficiency in insurance will be an added advantage
Solid understanding of insurance regulations
You are passionate about our mission to empower entrepreneurs
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