International Contracting Office HR Operations Assistant at Medecins Sans Frontieres (MSF)

OBJECTIVES OF THE POSITION

The HR Operations assistant will provide critical support in payroll processing, benefits administration, and the HR Information System (HRIS). The ideal candidate will handle various administrative and support tasks related to employee compensation, benefits, and records management, as well as assist with the management and optimization of HR system to ensure timely, accurate, and efficient service delivery.

MAIN RESPONSIBILITIES

Payroll Processing Support:

• Assist in the collection of bank information, provide relevant data to Convera, and respond to follow-up inquiries to ensure timely payroll release.
• Help prepare payroll-related reports as required.
• Encode expense reimbursement data and conduct reviews and follow-ups when necessary.
• Provide prompt support for employee salary remittance requests.

Benefits Administration Support:

• Provide ad hoc support in benefits management.
• Assist with the International Retirement Savings Plan (IRSP) and other reporting, ensuring quality control of employee data.

HRIS Support:

• Generate reports as needed.
• Assist in the creation and maintenance of onboarding materials and internal HR guidelines in Workday.
• Support system upgrade testing in Workday, including conducting end-to-end testing of its components to ensure accuracy and compliance.
• Analyze incidents to identify root causes and collaborate with the HRIS Specialist to develop permanent solutions.

Other Duties:

• Perform any other tasks or projects as assigned by the HR Team Leader.

Job requirements

• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• Prior experience in payroll, benefits administration, or HR support roles is an advantage.
• Familiarity with HR Information Systems, particularly Workday, is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication skills and the ability to handle sensitive information confidentially.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• High level of flexibility
• English and French