Key Account Manager at Airtel

The incumbent’s responsibilities include but are not limited to:

• Meet and exceed given sales quota within an assigned portfolio of accounts
• Develop key relationships to drive solutions that are innovative and provide value relative to the customer’s respective business needs
• Responsible for overall account strategy and management to improve quality of relationships, product penetration, revenue share, supplier status and ranking
• Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction
• Ensure that all account plans, organizational charts, account information and related documentation are current and on file record
• Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.
• Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required

Qualifications:

• Undergraduate Degree in business related field or economics is required
• Minimum of 5 years’ experience in consultative selling, handling high value opportunities
• Working experience in Telecoms, ICT, Integrators, or related industries
• Good knowledge on GSM sales, work processes in corporate or public sector sales is an advantage