KQ Academy Administrative Assistant at Kenya Airways

Brief Description        

• The purpose of the KQ Academy Administrative Assistant role is to facilitate the efficient operation of KQ Academy and support KQ Academy’s goal of delivering seamless and professional learning experience at the Pride Centre.

Detailed Description        
Principal Accountabilities (Responsibility) 

• Receive guests and deliveries to KQ Academy to ensure effective customer service.
• Maintaining up to date and accurate administrative records
• Act as a point-of-contact for KQ Academy customers.
• Support the booking and setting up classrooms and training venues.
• Processing student applications within the stipulated guidelines to ensure timely service.
• Support KQ Academy to supervise service providers at the Pride Centre including learning and development specialists, cleaning, catering, IT and documentation to ensure Pride Centre operations run effectively
• Monitor utilization of stationery and printing materials to ensure adequate stocks are maintained and accounted for.
• Ensure timely billing of student fee payments

Job Requirements        

Qualification (Minimum)

• A Diploma or Degree in Business Administration, Office Management or a related field.  

Additional Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic Accounting knowledge is desired.

Years of Experience (Minimum) 

• At least 5 years’ experience in administrative roles in a large service organization 

Additional Details        

Other Skills

• Knowledge of office procedures.
• Excellent organizational, interpersonal and communication skills.
• Strong attention to detail
• Knowledge of student information systems is an advantage.
• Strong ethical standards and a commitment to confidentiality 
• Demonstrated capacity to handle administrative challenges with sound judgment and professionalism.