Manager / Business Executive at Savannah Healthcare

Purpose of the Job:

• The job holder will be responsible for overseeing the daily operations of the Town Clinic, ensuring quality service delivery, efficient management of staff and resources, and the achievement of business growth objectives. They will also drive client satisfaction, compliance, and profitability.

Summary of Duties and Responsibilities:

• Overseeing the clinic’s day-to-day operations and ensuring smooth service delivery across departments.
• Supervising, mentoring, and appraising staff to ensure optimal performance and adherence to policies.
• Developing and implementing strategies to improve operational efficiency, patient flow, and customer service.
• Managing clinic budgets, financial reporting, and cost control to ensure profitability.
• Leading marketing and outreach initiatives to drive clinic visibility and business growth.
• Handling client relations, resolving complaints, and ensuring high levels of patient satisfaction.
• Liaising with insurance companies, corporate partners, suppliers, and relevant stakeholders.
• Ensuring regulatory compliance with health and safety standards, licensing, and professional guidelines.
• Overseeing procurement, inventory control, and facility maintenance.
• Preparing performance reports and presenting them to the hospital’s senior management.
• Supporting clinical teams in managing workload, patient admissions, and workflow planning.
• Coordinating internal audits, quality assurance, and continuous improvement efforts.

Minimum Qualifications:

• Bachelor’s degree in Healthcare Management, Business Administration, or a related field. A diploma with significant experience may be considered.
• Minimum 3 years of experience in a similar role, preferably in a healthcare facility.
• Strong leadership, organizational, and decision-making skills.
• Good knowledge of clinic operations, insurance procedures, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and familiarity with Health Management Information Systems (HMIS).
• Ability to multitask and work under pressure.
• High integrity, professionalism, and accountability.