Manager - Excise & Border Control Technology at Kenya Revenue Authority (KRA)

Job Summary

The jobholder shall be responsible for the provision of technical support for inspection and testing solutions to enhance excise control operations.

Duties & Responsibilities

• Develop and oversee the implementation of strategic objectives and plans for excise and border control technology to align with tax and border enforcement policies.
• Provide high-level technical guidance and review inspection policies, ensuring compliance with legal and regulatory frameworks.
• Coordinate the deployment, maintenance, and calibration of excise and border control technologies to ensure operational readiness.
• Develop, implement, and monitor standard operating procedures for inspection and interdiction activities.
• Conduct continuous evaluations of emerging technologies to identify tools that enhance efficiency and accuracy in tax and border enforcement and manage the integration and functionality of detection systems, including automated solutions for identifying irregularities in excise and customs processes.
• Analyse inspection data to identify patterns, recommend interventions, and prepare actionable intelligence reports for investigations.
• Direct the development and execution of research projects aimed at improving inspection methodologies and addressing enforcement challenges.
• Monitor compliance with health, safety, and environmental standards across all operational sites.
• Collaborate with border management teams to improve the detection of prohibited or undeclared goods using advanced technologies.
• Oversee the evaluation and procurement of advanced equipment and software for excise and border control operations.
• Facilitate multi-disciplinary capacity-building initiatives to enhance team competencies in excise and border control technology.
• Lead troubleshooting and resolution efforts for technical issues affecting operational workflows or technology systems.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in chemistry, analytical chemistry, applied chemistry or related area from a recognised institution.
• A Master’s degree in chemistry, analytical chemistry, applied chemistry, or a related area from a recognised institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Relevant professional qualification
• Training in Customs/ Tax Administration will be an added advantage.
• Knowledge in emerging technologies in excise and customs enforcement, such as automated detection systems and AI applications.
• Membership in a relevant professional body will be an added advantage

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisation skills.