Movement Growth Officer at Amnesty International

OVERVIEW

• The Movement Building Officer is vital in managing and maintaining Amnesty International Kenya membership and supporter register. The officer is responsible for designing and implementing effective membership and supporter engagement strategies and overseeing membership renewals and engagements. Additionally, the officer will be expected to undertake various other tasks related to movement building and organisational development.

BACKGROUND INFORMATION

• Amnesty International is a Nobel Peace Prize-winning global movement of over seventeen million people committed to campaigning and action to improve human rights standards enshrined in the Kenyan Constitution and International Law. Amnesty International Kenya envisions a place where every person enjoys all the human rights enshrined in the Constitution of Kenya 2010, national laws, the Universal Declaration of Human Rights, and other international human rights instruments.
• Our mission is to undertake research and action focused on preventing and ending grave abuses of human rights. Our core values are inclusion, integrity, boldness, innovation, impartiality, independence, democracy, mutual respect, principles of international solidarity, effective action for the individual victim, national coverage, and the universality and indivisibility of human rights.
• We stand up for freedom of expression, association and assembly, economic, social, and gender justice, freedom from discrimination, equality, human rights solutions, people empowerment, feminist leadership and a campaign force that brings together our local roots and our global reach.
• As a key member of our staff, you will be required to actively demonstrate a commitment to Amnesty’s organizational values and vision and Kenyan Constitution and be familiar with rights-based organizing, citizen empowerment, and an anti-discriminatory approach to social justice. You will be required to work in teams, multi-task and work to deadlines, sometimes under pressure.

KEY RELATIONSHIPS

• Managers, Officers, and relevant IS global thematic staff.

MAIN RESPONSIBILITIES

The Movement Growth Officer will:

Membership and Supporter Engagement Strategies:

• Develop and implement innovative strategies to increase membership and supporter engagement.
• Work with campaign leads in designing and executing campaigns and initiatives to attract new members and supporters.
• Create and manage online and offline platforms for member and supporter participation and interaction.
• Collaborate with other teams to enhance communication and coordination between members and supporters.

Membership Renewals and Engagements:

• Monitor and track membership renewals and send reminders to members whose memberships are due for renewal.
• Respond promptly to membership inquiries and requests for information.
• Develop and implement strategies to ensure high membership retention rates.
• Plan and coordinate member and supporter events, meetings, and activities.

Movement Building:

• Support the development and implementation of Amnesty Kenya’s movement-building strategy.
• Collaborate with the Communications Officer to enhance the visibility and impact of Amnesty Kenya’s work.
• Identify and establish partnerships with like-minded organisations to broaden the movement’s reach and influence.
• Membership, Supporter Register Management, Reporting and Documentation:
• Maintain an accurate and up-to-date membership and supporter register.
• Ensure the confidentiality and security of membership data.
• Regularly update membership records, including contact details, payment information, and membership status.
• Maintain accurate records and generate reports on membership and supporter statistics.
• Provide regular updates to the Communications and Membership Manager on membership trends, challenges, and successes.
• Document best practices and lessons learned in membership and supporter engagement.

WHAT DOES SUCCESS LOOK LIKE IN THIS JOB?

• The communication and membership unit is provided with an accurate and up-to-date membership and supporter register at all times
• Retention; and membership and supporter growth.
• Deepened engagement with members and supporters

EXPERIENCE AND SKILLS

ESSENTIAL:

• Commitment to Amnesty values and objectives.
• At least a first degree in human rights, social sciences, participatory community development, civic education, human resources, communications, or another appropriate discipline.
• At least 4 years of community engagement, advocacy or campaigning experience.
• Strong interpersonal and communication skills, with the ability to engage and connect with diverse audiences.
• Proven ability to develop and implement successful engagement strategies.
• Proficiency in using relevant software applications and databases for managing membership and supporter data.
• Sensitivity and ability to work with people from various cultural and social backgrounds.
• Attention to detail and problem-solving skills.
• Strong organisational, planning, and administrative skills.

DESIRABLE

• Experience working in an NGO human rights context.
• Previous experience in community, public or membership association management, supporter engagement, or community organising.
• Knowledge of human rights issues, activism, and social justice is advantageous.