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  • Posted: Oct 20, 2025
    Deadline: Not specified
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  • Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering
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    Operations Specialist

    The Glover Specialist will be responsible for leading and supervising Glovo Couriers as they conduct day-to-day operations, managing the Couriers, and ensuring organizational effectiveness by providing leadership for the organization's operational functions.

    THE JOURNEY

    • Provide support to different stakeholders with administrative tasks. 
    • Manage recruitment, training, and onboarding of Couriers. Ensure support, documentation, and readiness for brand delivery.
    • Optimize acquisition (growth), retention, and performance for Couriers. Evaluate and improve processes for organizational efficiency.
    • Maintenance and analysis of operational metrics and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
    • Facilitate communication with the Operations Manager on support processes. Aim for high service levels and courier satisfaction.
    • Advise on financial well-being and monitor regulatory compliance. Manage insurance policies and ensure safety protocols.
    • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city. Optimize delivery times and Courier earnings.
    • Give life to your craziest ideas and have an immediate impact thinking out of the box!
    • Stock management and courier equipment ensuring quality bags on streets

    WHAT YOU WILL BRING TO THE RIDE

    • Communication skills and the ability to solve problems quickly
    • High motivation to work in a fast-growing startup
    • An analytical mindset
    • Excel skills
    • Enjoy teaching and adapting new employees
    • Good energy and love what you do, even on bad days
    • Intermediate or higher level of English proficiency

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Glovo on jobs.glovoapp.com to apply

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