Partner Relationship Manager - Ghana (They/She/He) at Glovo

About The Job

Your Work-life Opportunity
The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins.

• As a Strategic Account Manager, you will be a key role in the Glovo Partner Operations team. 
• You will be directly responsible to build and maintain good relationships between our top partners and our company. 
• You will be liaising with the most highly regarded restaurants in Ghana.

Be a Part Of a Team Where You Will:

• Onboard new top partners on our platform by providing them all the necessary tools and information to start working
• Optimize Glovo visibility in our partners through marketing actions and our marketing kits
• Co-create potential anual marketing plans with TOP country partners
• Negotiate contract conditions with our partners for driving profitability without compromising partner’s P&L
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
• Get feedback from our restaurants and translate it into product improvement
• Maintain an excellent and long-term relationship with our partners
• Forecast and track key account metrics
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have:

• 3-4 years of experience in a similar role or in consulting
• Determination to get things done: no job is too big or too small
• Organized and detail-oriented
• Negotiation skills
• Problem solver, data-driven with an analytical approach
• Great interpersonal skills
• Comfortable working in high growth and high-performance start-up with a fast pace
• An empathetic, inclusive and curious attitude
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits
Enticing equity plan (if applicable):

• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• What You’ll Find When Working At Glovo
• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance