People and Culture Officer at Busara Center

• The People and Culture Officer plays a crucial role in implementing Busara’s talent and people strategies, supporting the organization’s growth, and enhancing the employee experience. As an advisory firm, Busara operates in a consulting firm set up, managing multiple teams in different geographies. This dynamic environment requires a strong focus on people management, talent acquisition, employee development, and maintaining a positive organizational culture.
• This position is responsible for implementing processes within talent acquisition and staffing, performance and talent development, employee engagement, and HR administration. The People and Culture Officer will also support promoting diversity, inclusion, and well-being across the organization. This role requires great interpersonal, organization, communication, and relationship management skills to collaborate effectively with managers, staff, and external partners.

Core Responsibilities:
HR Administration, Compliance & Policy Management

• Support payroll processing, ensuring timely and accurate payments for all staff
• Maintain up-to-date employee files, contracts, and HRIS records including statutory registrations, benefit documentation, and changes in employment details
• Ensure the preparation, review, and maintenance of contracts to ensure they are current and valid; and update the people manager on contract statuses, changes in benefits, and remuneration adjustments as needed
• Coordinate the renewal and documentation of contracts and insurance, ensuring updates are recorded and shared with relevant parties
• Assist with immigration documentation and coordination for foreign employees, ensuring all required paperwork is complete and submitted
• Maintain HR databases, trackers, and employee documentation for audits, compliance, and reporting
• Provide administrative support in policy dissemination, training logistics, and people related communications
• Maintain employee confidence and protect organizational operations by ensuring all human resource information remains confidential

Talent Development & Performance Management

• Assist in scheduling internal and external learning sessions, coordinating logistics, attendance tracking, and feedback collection
• Maintain training records and resources in shared systems and repositories
• Support the preparation of training materials, venue arrangements, and follow-ups with facilitators and participants
• Coordinate logistics for new hire onboarding, including preparation of induction schedules, system access, and documentation
• Schedule and track probation and performance management milestones and share reminders with relevant stakeholders
• Support offboarding processes, including organizing exit interviews, collecting feedback, and preparing clearance forms
• Ensure onboarding and offboarding materials are up-to-date and maintained in shared resources

Employee Engagement, Wellness & Experience

• Assist in planning and delivering logistics for engagement and wellness events, both virtual and in-person including Town halls, Barazas, Tara Mistari annual Research Festival among others.
• Serve as a liaison to coordinate wellness check-ins, birthday celebrations, parental leave communication, and appreciation efforts
• Support in collecting, tracking, and summarizing employee feedback and engagement data
• Help maintain internal communication channels for people-related updates and feedback

Knowledge, Skills, and Experience: Minimum Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, or relevant field
• At least 2 years of proven experience in a related role as an HR generalist with demonstrated experience in training and employee engagement
• Excellent interpersonal skills that enable you to work with people at all levels of an organization
• Strong written and spoken communication and presentation skills that allow you to inform and advise others clearly
• Excellent organizational and time management skills with the ability to manage
• multiple processes and tasks
• Ability to handle sensitive information with discretion and professionalism
• Agile, proactive, and collaborative team player who is eager to learn