Principal Officer, Corporate Communications – (1 Post) at Lake Victoria South Water Services Board (LVSWSB)

REF: LVSWWDA/PCCO/2023/03

Job Description 
Duties and responsibilities entail;

• Incorporating online tools and in-person networking to create relationships and ultimately build the Agency’s brand, both online and offline
• Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels.
• Social media marketing – creating, managing and growing the Agency’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties.
• Events and event planning – attending industry events and planning meetups for LVSWWDA leadership.
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns.
• Responsible to overlook the customer support – collecting reports, and forwarding clients feedbacks to the management.
• Managing any online feedback forums.
• Implement strategic communications plans and to provide local market insight for the authorities public-facing communications.
• Analytics – Using Google analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.
• Work with journalists, media producers, editors and strategic influencers.
• Gathering information and programmes and significant events in a specific LVSWWDA Cluster area. 
• Responsible for scheduling media interviews.
• Assist in developing media plans, distribute and follow up media releases, book interviews and respond to media request.

Person Specification 
For appointment to this grade an officer must have:

• A minimum of eight (8) years’ experience in relevant work experience three (3) of which should have been at the level of supervisory level.
• Master’s Degree in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution.
• Bachelor’s Degree in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution.
• Professional qualification and membership to a professional body where applicable
• Management Course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.