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  • Posted: Feb 28, 2023
    Deadline: Mar 15, 2023
  • Paystack lets businesses in Africa accept payments by anyone, anywhere in the world via credit card, debit card, money transfer, and mobile money on their websites or mobile apps.
    Read more about this company


    Product Specialist

    About The Job
    This is a remote role (the entire company is working remotely during the pandemic), however successful candidates should be located in Ghana.

    What You'll Be Doing

    • Build long-term relationships with your contacts at mid-market and enterprise companies and help them understand how to best leverage Paystack's powerful product suite to meet their business objectives
    • Develop account plans for winning and expanding business within your portfolio of accounts
    • Upsell Paystack's suite of products to your portfolio of accounts
    • Analyse internal and external datasets to gain insights for various uses
    • Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
    • Solve tricky tier 2 support issues escalated by businesses in your portfolio
    • Represent Paystack at industry events, fairs, webinars, and demos
    • Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development

    What it takes to succeed at this role

    • Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers' businesses
    • Have an aptitude for identifying upsell opportunities, and closing them
    • Are a strong communicator: you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences
    • Have experience in a client-facing role, preferably at a technology company, with a track record of top performance
    • Have a strong sense of ownership: you can be relied on to solve problems end to end, while managing all stakeholders involved, and proactively providing timely feedback.
    • Embody the principle of servant leadership: you have genuine empathy for business owners, and you’re happy to go the extra mile to help them succeed
    • Are able to analyse large amounts of data, identify useful patterns, and make recommendations based on your observations
    • Are perceptive and a fast learner: you’re able to quickly understand the technology that powers Paystack and able to leverage your understanding to help customers achieve their goals. A Product Specialist understands the Paystack product better than anyone else at the company

    While this is NOT strictly required, it would be a plus if you:

    • Have previously worked at fast-growing internet startups
    • Have experience working with payments systems in Africa
    • Are comfortable with analysing large amounts of data


    • Competitive salary
    • Full medical coverage
    • MacBook Pro
    • Gym membership
    • Monthly internet budget to work from home
    • Smart, kind colleagues who’re invested in your growth

    Method of Application

    Interested and qualified? Go to Paystack on to apply

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  • Send your application

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