Quality Assurance Assistant – Headquarters - Nairobi at Mission for Essential Drugs and Supplies (MEDS)

Key Responsibilities:

• Inspect inbound health products, technologies, and client returns to verify they meet established quality standards and recommend their release to achieve customer satisfaction.
• Investigate quality-related complaints by evaluating the products involved to address issues and enhance customer satisfaction.
• Sample and evaluate medical devices to confirm they meet set specifications and comply with relevant standards.
• Collect samples from the warehouse according to the approved sampling plan and analyze them to ensure they meet specifications.
• Update suppliers’ performance records with details of non-conforming products using the performance tool to improve supplier quality and performance.
• Maintain custody of quality assurance records by organizing and filing documents in their respective folders to ensure proper documentation

Candidate Profile:

• Diploma in Pharmacy/Nursing/Medical Laboratory/Clinical Medicine or related field
• Enrolled with relevant body such as Pharmacy and Poisons Board of Kenya, Clinical Officers Council, Nursing Council of Kenya, The Medical Laboratory Technicians and Technologist Board
• Minimum 3 years experience with pharmaceutical and non-pharmaceutical products
• Technical Competencies; knowledge of Good Manufacturing Practices (GMP), World Health Organization (WHO) and Good distribution practices (GDP) guidelines standards
• Functional skills; Communication skills, Problem-Solving skills, Analytical skills, Innovation skills, Interpersonal Skills and a high level of integrity