Receptionist at Eagle HR Consultants

Key Responsibilities

Front Office Services

• Cordially greets members, guests, and visitors by a proper title upon arrival.
• Ascertain the visitors, member and guest’s needs and direct them accordingly while maintaining a positive personality.
• Monitor visitor/member access and maintain security awareness.
• Resolve customers/members/guest issues and provide relevant information.
• Ensure that members are properly dressed in regards to the activities or premises to be accessed.

Communication and Administration

• Facilitate efficient internal and external communication.
• Receive and sort mails/deliveries/couriers.
• Conduct sales/payments transactions e.g cheques etc.
• Maintain tidiness and cleanliness at the reception area.
• Ensure adequate supply of requirements at the reception including stationery and communal water and reading material.
• Maintain proper record keeping of data.
• Assist in the planning and preparation of meetings when called upon.
• Prepare and submit timely reports and information for decision making.
• Continuous professional development to keep up with current industry trends.

Key Competencies

• Excellent communications skills
• Team player
• Excellent customer service skills
• Pleasant and cheerful
• Excellent organization skills
• Integrity and confidentiality
• Professional attitude and appearance
• Ability to prioritize and multitask

Academic & Professional Qualifications

• Diploma in Front Office Operation or any business related field
• Proficiency in ICT with MS office and internet ability
• Computer literate

Relevant Experience

• At least 3 years’ experience in a similar role in a busy office.