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  • Posted: Mar 25, 2025
    Deadline: Not specified
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  • United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.
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    Relationship Manager, Institutional Banking

    JOB OBJECTIVE(S)

    • Develop business prospects across target markets, specifically NGOs, SACCOs, and other institutional clients.
    • Manage and grow existing relationships with NGOs, SACCOs, and other financial institutions, ensuring continuous income generation and strong business partnerships.

    JOB DESCRIPTION
    Role and Responsibilities

    • Conduct political, economic, social, and technological analysis to identify emerging opportunities and risks within the NGO and SACCO segments.
    • Develop business prospects across target markets, focusing on NGOs, SACCOs, and institutional clients.
    • Develop and refine marketable products tailored to NGOs and SACCOs to enhance competitiveness and market positioning.
    • Initiate business proposals and proactively pitch solutions to prospective and existing NGO and SACCO clients.
    • Identify, prioritize, and manage banking relationships with targeted NGOs and SACCOs to drive growth and expansion.
    • Appraise funding requests, credit lines, and FX requirements from NGOs and SACCOs, recommending appropriate solutions.
    • Assess risk assets related to NGO and SACCO partnerships and recommend mitigation strategies.
    • Identify opportunities for additional revenue generation by establishing and nurturing strategic partnerships.
    • Expand the customer base by marketing tailored banking products and services to NGOs and SACCOs.
    • Review the financial performance of NGO and SACCO clients and recommend credit facilities to support their operations.
    • Liaise with clients' financial managers to ensure smooth banking operations and provide advisory services.
    • Conduct regular client visits and document engagement activities through call memos.
    • Ensure customer satisfaction through prompt resolution of issues and continuous engagement to foster repeat business.
    • Provide insights on new market opportunities and contacts relevant to NGOs and SACCOs.
    • Manage client relationships, develop account plans, and deliver customized financial solutions

    EXPECTED OUTCOMES JOB REQUIREMENTS

    • Achievement of sales targets within the NGO and SACCO segments.
    • Competitive positioning within the industry through strategic partnerships.
    • Growth in the number of new alliances and relationships with NGOs and SACCOs.
    • Quality of risk asset appraisals and fundingsolutions provided.
    • Increase in business volume and financial performance from NGO and SACCO partnerships.

    EDUCATION REQUIREMENTS

    • Minimum educational level – B.sc in any relevant area of discipline
    • Higher degrees/ Masters/Professional certifications would be an advantage

    EXPERIENCE

    • Minimum requisite experience – 5 years’ relevant experience
    • Have banking operations, trade finance and correspondent bank experience
    • Demonstrated experience in managing NGO and SACCO clients.

    COMPETENCIES

    Knowledge:

    • Deep understanding of the NGO and SACCO sectors and their financial needs.
    • Strong knowledge of financial services, credit appraisal, and trade finance.
    • Familiarity with financial regulations affecting NGOs and SACCOs.
    • Market intelligence in institutional banking.

    Key Skills:

    • Excellent analytical skills, and be able to process problems and reach conclusions quickly
    • Excellent numerical skills
    • Good communication skills
    • Strong networking skills
    • Achieving targets within tight deadlines
    • Leadership skills

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to United Bank for Africa (UBA) Kenya on www.ubakenya.com to apply

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