Restaurant Supervisor at Africa Management Solutions Limited (AMSOL)

Our client is seeking a dynamic and experienced Restaurant Supervisor to lead our team and uphold our high standards of service and quality.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Supervise and motivate staff, including servers, hosts, and kitchen personnel, to achieve performance goals.
• Handle customer inquiries, complaints, and feedback to ensure satisfaction.
• Maintain cleanliness and organization of the restaurant according to health and safety regulations.
• Monitor inventory levels and coordinate with suppliers to ensure adequate stock of food, beverages, and supplies.
• Conduct staff training, scheduling, and performance evaluations.
• Assist in planning and executing special events or promotions.
• Ensure adherence to company policies, procedures, and standards.
• Collaborate with management to improve operational efficiency and enhance the guest experience.

Qualifications:

• Proven experience as a Restaurant Supervisor or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Familiarity with point-of-sale (POS) systems and basic financial reporting.
• Exceptional communication skills and a customer-centric mindset.
• Ability to work in a fast-paced environment and adapt to changing demands.
• Flexibility to work evenings, weekends, and holidays.