Revenue Coordinator at YourHost

We are seeking for a driven Revenue Coordinator who'll play a key role in coordinating the Revenue section by managing rates and promotions, monitoring pricing strategies, and ensuring accurate rate loading across platforms. The ideal candidate requires a high level of attention to detail, analytical skills, and familiarity with revenue systems and OTAs to maximize room revenue and occupancy.

Key Responsibilities

• OTA Management
• Manage daily operations across OTA platforms including Booking.com, Expedia, Airbnb, and others.
• Ensure that all property listings are updated with correct content, images, and room details.
• Monitor OTA extranet systems for availability, restrictions, and promotional updates.
• Regularly audit listings for consistency, accuracy, and competitive positioning.
• Revenue & Rate Management
• Support the implementation of pricing strategies and rate structures across all channels.
• Load rates and availability across PMS and OTA platforms in line with revenue goals.
• Assist in the creation and management of promotions and packages on all platforms.
• Monitor booking pace, pickup, and cancellations, and report anomalies to the General Manager.
• Data Analysis and reporting
• Track key performance indicators such as occupancy, ADR, RevPAR, and booking trends.
• Prepare daily, weekly, and monthly performance reports.
• Provide insight and recommendations to improve revenue performance.
• System Knowledge
• Ensure system accuracy across PMS, all channels and OTAs
• Identify and troubleshoot any system or rate discrepancies promptly.
• Cross - Department Cordination
• Collaborate with the Front Office and Sales team to ensure smooth guest booking experiences.
• Provide support with rate information and OTA updates as needed.

Skills and Qualifications

• Diploma or Bachelor's degree in Hospitality, Business, Accounting, Auditing or related field
• At least 1-2 years experience in a revenue, reservations, night audit or front office role
• Strong knowledge of OTAs (eg. Booking.com, Expedia, Airbnb) and how they function
• Proficient in Microsoft Excel
• Detail oriented with strong organizational and analytical skills
• Ability to work independently and manage multiple tasks in a fast paced environment
• Excellent communication and coordination skills