Our digital lending company provides working capital loans to individuals, small businesses, and small holder farmers in Kenya and other African countries. The company aims to use advanced technology to offer fast, convenient, and secure lending services to its clients.
Read more about this company
Strong interpersonal and communication skills with proven ability to meet targets and build client relationships
Self-driven and results-oriented
Responsibilities
Marketing and Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process
Achieving set disbursement new customer repeat loans and collection target
Collecting the needed KYC documentation and assessing the clients & credit worthiness as per the business
Calculating and analyzing the risk ratios of clients based on their credit score and financial history
Leads collection categorizing and communicating your decision to both clients and management
Setting up payment plans for clients explaining daily weekly or monthly installments interest rates and other costs
Maintaining records of loan applications by using core banking system
Managing repeat & top up clients by organizing follow-up meetings with clients
Monitoring the progress of the loan repayments installments and relaying any concerns to the clients
Ensuring that loan applications are in line with the company & SOP’s policies as well as state laws and regulations
Ensure customers are well trained on the product and any other training that the company would like to offer to the customer
Ensure all Brisk customer are treated with dignity and all customer feedback either compliment or complaints are recorded
Ensure personal hygiene of the highest level by being neat and well presentable while conducting any business on or behalf of Brisk.
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