Senior HR Manager at Janta Kenya

The Human resource Manager will lead the strategic and operational direction of the human resource function. This role oversees all areas of human resources, including recruitment, talent development, employee engagement, compliance, and performance management in compliance with company polices, industry regulations and best practices.

Key Responsibilities:

• Develop and evolve HR strategies that align with the regulatory framework and support overall business objectives
• Lead and implement recruitment strategies to attract top talent in gaming, betting, and technology-related roles aligned to the Company Values.
• Develop and continuously enhance retention strategies to boost employee satisfaction and reduce turnover.
• Maintain an in-depth knowledge of the legal requirements, regulations & trends to ensure compliant business polices, processes and decisions.
• Champion Culture Change programs within the organization to ensure competitive advantage through engagement programs, conflict resolution, and employee well-being initiatives.
• Oversee and implement performance appraisal systems, set KPIs, and provide guidance to managers on employee development and overall performance management.
• Work with leadership to design competitive salary structures, incentive programs, and benefits packages tailored to industry standards.
• Monitor HR metrics such as employee turnover, recruitment effectiveness, Performance management and engagement levels. Provide insights and recommendations to senior leadership.
• Identify skill gaps and organize training sessions to improve employee competencies in business operations, gaming technologies, emerging technologies and compliance.
• Manage the HR & Admin budgets with full accountability.
• Key Performance Indicators (KPIs)
• Employee Net Promoter Score (eNPS)
• Time and Cost per Hire
• Turnover and Retention rate
• Training effectiveness
• Performance/Goal Achievement Rate
• Automation Rate of HR Processes
• HR Budget Adherence
• HR Initiative Success Rate

Ideal Candidate Profile:

• 10+ years of progressive leadership, ideally in Gaming, fintech, telco, or FMCG
• Strong knowledge of employment laws, regulations, and best HR practices in the online gambling industry.
• Familiarity with HR software and performance management tools.
• Exceptional leadership, stakeholder management, and communication skills
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• Cultural Fit
• Bold, data-driven, and entrepreneurial
• Comfortable navigating ambiguity and pivoting quickly
• Passionate about sports, entertainment, and digital culture in Kenya