Senior Manager, Faith, Learning and Development at World Vision

The Sr. Manager, Faith, Learning and Development role provides strategic and operational guidance to World Vision Information Technology’s global organization, with the goal of developing leaders and talent at all levels to become an effective and productive workforce, supporting Our Promise objectives. The role also includes driving transformational change across the partnership for digital and data initiatives.

KEY RESPONSIBILITIES:

Learning and Development:

• Develop strategy for talent, leadership development and technical capacity building.
• Identify delivery mechanism (eLearning, self-directed study, on-site, etc.) to improve the performance of business efficiency and effectiveness.
• Develop and implement learning programs for targeted groups using appropriate hosting platforms to deliver learning that meets business needs and supports good stewardship.
• Ensure learning initiatives are of a high quality, utilizing appropriate learning methodologies and adult learning principles.
• Identify appropriate learning strategies leveraging effective instructional design methodologies for face-to-face, blended, virtual and e-learning initiatives.
• Lead the design and delivery of post-program, follow-up support tools/processes; build and execute a measurement strategy to align program outcomes with business impact.
• Partner with P&C BP team to ensure operations and plans are in sync with Partnership policies and objectives.

Talent Management and Succession Planning:

• Develop and implement talent management and succession planning strategy, objectives and guidelines.
• Partner with leaders to identify high performers and their learning needs, and to design/implement development plans
• Partner with P&C BP team to ensure operations and plans are in sync with Partnership policies and objectives.

Faith and Development:

• Develop and implement programs that contribute effectively to the realization of a Faith and Development culture.
• Integrate Faith and Development strategy and guidelines into learning objectives.
• Ensure the integration of faith and development principles in a way that supports a culture that values diversity, equity, and inclusion, and recognizes how this contributes to leadership effectiveness.
• Leads the digital transformation of Faith and Development initiatives across the partnership.

Change Management:

• Develop and execute appropriate partnership wide change management strategies for global IT initiatives.
• Work across the partnership to deliver change management and learning initiatives to increase digital and data literacy and dexterity resulting in culture change.
• Embrace and execute change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).
• Consistently advocates for the change.
• Coaches staff through the change.
• Identifies and removes obstacles to change.

Resource Management:

• Establish measurable individual and team objectives that align with business and organizational goals.
• Ensure staff have the resources and skills needed to support all work initiatives within the assigned function.
• Meet regularly with team to gather work statuses and to discuss work progress and obstacles.
• Provide advice, guidance, encouragement and constructive feedback.
• Provides technical leadership, guidance and coaching team members.

Budget Management:

• Develop Faith, Learning and Development budgets.
• Track and take appropriate steps to stay within budget.
• Provide high-quality services at optimal cost to customers.
• Measure service performance and implements improvements.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

• Extensive knowledge of Training Needs Assessments, Instructional Design, and Adult Learning Principles and IT.
• Requires experience in supervising and building relationships with people at a variety of levels.
• Knowledge of current trends and best practice in the broader area of organizational and competency based learning.
• Bachelor’s degree in Instructional Design, Organizational Behavior, Educational fields, IT or equivalent work experience.
• Typically requires 5 or more years of leadership or senior learning and development experience.
• Effective in written and verbal communication in English.

Work Environment:

• Willingness and ability to travel domestically and internationally, as necessary.