Senior Manager, Youth Empowerment Programme at BRAC

• This role plays a pivotal role in supporting the implementation and coordination of technical assistance for adolescent and youth-related programming across Africa within the framework of the Youth Empowerment Programme at BRAC International. This role involves collaborating with multiple country teams, providing technical and operational support, and ensuring the successful execution of youth empowerment initiatives by partners. The ideal candidate will have prior experience in youth programming, technical assistance, project management and administration, and capacity development in the Global South.

Key Responsibilities:

Technical and Programmatic:

• Act as the primary point of contact for partner NGOs seeking technical assistance to facilitate effective partnerships, communication and issue resolution.
• Develop a deep understanding of the specific needs and goals of each partner NGO.
• Lead assessments of partner NGOs to determine advisory packages that customize services and resources to align with their mission and objectives; done in partnership with the Head of Youth Empowerment
• Provide expert technical knowledge, training, curriculum development and guidance on relevant tools, resources, and solutions from BI’s Youth Empowerment Programme
• Effectively troubleshoot and resolve complex technical challenges to ensure the success of NGO partner implementation of the BI Youth Empowerment Programme components agreed upon in the advisory package
• Offer recommendations for enhancements and improvements based on partner NGO feedback.
• Manage YEP Manager dedicated to the technical assistance team
• Collaborate with cross-functional teams, including program development, IT, and advocacy, to ensure a seamless experience for partner NGOs.
• Contribute to the development of innovative approaches to address challenges faced by the NGOs, adolescents and youth, with a focus on girls and young women.
• Actively participate in assigned youth empowerment initiatives and projects as directed by the supervisor and senior leadership.

Quality Assurance:

• Create and maintain technical documentation, guides, and resources tailored for partner NGOs, including the TA toolkit
• Organize and lead training sessions or workshops, curriculum development, and meetings to enhance the technical capabilities of partner NGO staff.
• Establish key performance indicators (KPIs) to measure the impact of technical assistance provided.
• Support organization of all materials necessary for youth empowerment programs to effectively build capacity of teams and pursue resources
• Continuously monitor partner NGO performance and proactively identify areas for enhancement and growth, including through site visits
• Review data and provide analysis to capture lessons learned and best practices for internal and external stakeholders.
• Review and keep abreast of research and best practices that can support program quality improvements
• Champion and uphold safeguarding policies among team members and ensure their implementation in all activities.

Documentation and Learning:

• Participate in stakeholder engagement meetings, preparing reports on the project for the meetings, as requested
• Share valuable insights and feedback from partner NGOs with internal teams to drive improvements.
• Generate regular reports on technical assistance activities, partner NGO satisfaction, and issue resolution metrics.
• Leverage data-driven insights to make recommendations for process improvements and operational efficiency.

Others:

• Demonstrate a willingness to learn and apply the BRAC approach to programmatic models across different contexts.
• Engage in resource review, data monitoring, and budget modifications as required.
• Advocate for and network with youth platforms, youth policymakers, and implementing organizations to establish partnerships and guide the future direction of youth empowerment programmes in respective countries.

Safeguarding:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Requirements:

• Bachelor's degree in a relevant field (Master's preferred) in a relevant technical field
• Proven experience in a technical support or assistance role in youth programming, economic empowerment, or related fields in the Global South.
• Strong project management skills.
• Strong technical acumen and the ability to quickly grasp intricate technical concepts.
• Excellent communication and interpersonal abilities.
• Curriculum development and training experience
• Commitment to safeguarding principles and practices.

Required Competencies:

• Demonstrated experience in the subject area (education, youth sector, youth employment, AGYW empowerment)
• Experience and knowledge of Global South (particularly in the countries of Asia and Africa) development challenges, particularly in the sector of education and youth.
• Experience in connecting youth programming to social and economic opportunities/engagement with decent work-related activities.
• Excellent communication and interpersonal skills, with the capacity to convey technical information clearly to non-technical stakeholders.
• Management experience of 1+ staff members
• Problem-solving skills and the ability to think critically and analytically.
• Detail-oriented with a commitment to delivering high-quality solutions and support.
• Familiarity with the challenges and dynamics of NGOs and the social sector.
• Project management experience and ability to coordinate various team members to complete tasks
• Ability to effectively communicate around scheduling deadlines and project management
• Intercultural sensitivity, diplomacy, and maturity to enable effective engagement with diverse and virtual teams.
• Ability to produce professional reports and donor updates with excellent English & professional writing skills.
• Ability to use technology efficiently and effectively for project management including email, Google Drive, project management software, online databases and video conferencing technology.
• Highly motivated and flexible team player who leads by example.
• Open to learn quickly and openly unlearn approaches that may be ineffective in a given context.
• Effective communication and networking skills with the ability to engage a wide variety of stakeholders

Secondary skills set:

• Experience in either social protection, gender-based violence, community mobilization, digital learning, ed-tech based education.
• Experience working in harsh conditions and sensitivity to issues affecting marginalized and conflict affected populations including refugee and host communities.
• Experience in networking and capacity building skills, good oral and written communication skills

Others:

• Demonstrate a willingness to learn and apply the BRAC approach to programmatic models across different contexts.
• Engage in resource review, data monitoring, and budget modifications as required.
• Advocate for and network with youth platforms, youth policymakers, and implementing organizations to establish partnerships and guide the future direction of youth empowerment programmes in respective countries.

Experience Requirements:

• At least 5-7 years’ practical experience working with NGOs (preferably with Education, Youth development programs or related programs)