Senior Office Administrator at The Central Rift Valley Water Works Development Agency

Ref: CRVWWDA / SOA/ 10/2024/25 (1 Post)

Job Purpose

The office administrators are responsible for the efficient management of office functions in the Agency. An officer at this level will work under the guidance of a senior manager.

Job Specifications​​​​​​​

Duties and responsibilities at this level entail:

• Taking oral dictation;
• Using e-office to research and process data;
• Operating office equipment;
• Attending to visitors/clients;
• Handling telephone calls;
• Handling customer inquiries and complaints; coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents including classified materials;
• Ensuring security, integrity and confidentiality of information;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence;
• Managing office protocol and etiquette; and
• Guiding and supervising other office administrative services personnel;
• Maintaining office diary, appointments and travel itineraries;
• Coordinating schedules of meetings; and
• Supervising office cleanliness.

Person specification

For appointment to this grade, an officer must have:

• Cumulative service period of nine (9) years relevant work experience three (3) of which should have been in the grade of Assistant Office Administrator I or in a comparable position;
• Diploma in Secretarial Studies from a recognized institution;

OR

• Business Education Single and Group Certificates (BES & GC) Stages I, II and III from the Kenya National Examinations Council in the following subjects:
• Shorthand III (minimum 120 w.p.m.);
• Typewriting III (50 w.p.m.)/Computerized Document Processing III;
• Business English III/Communications III;
• Commerce II;
• Office Practice II/Office Procedures;
• Office Management III/Office Administration and Management III;
• Secretarial Duties II;
• Proficiency in computer applications.