Senior Sales Marketing at Groupe Nduom

• Prospect for new clients
• Provide weekly, monthly, quarterly marketing reports and production
• Prepare technical audits for new client acquisitions
• Keep abreast with client development, mergers and acquisitions to identify new business and product opportunities.
• Ensure timely and quality client servicing
• Detailed and timely entry and creation of all projects in Ligassur.
• Ensure consistent updating of the SPANCO in preparation for monthly SPANCO submissions
• Confer with the head, sales and marketing and recommend appropriate strategies in ensuring an effective and efficient brokerage service
• Achieving of monthly targets through prospects of new business acquisition, growing of existing businesses through cross selling.
• Work hand in hand with the head, sales and marketing to solicit for information for external agencies like Insurance companies and competitor brokers
• Confer with production team in providing clients with their underwriting requests
• Confer with the production team to participate and negotiate in the settlement of claims.
• Be in constant touch with Insurance companies and clients.
• Work with the head, sales and marketing to increase market share, maintain the company’s brand image, customer service and retention of all accounts
• Negotiate policy terms and costs with insurance providers
• Manage client’s data and records ensuring confidentiality (except for its intended purpose)
• Log data into Ascoma data capturing software and other excel templates as provided
• Seek quotation from various insurers with respect to the risk exposure of prospective clients in line with company laid down procedure on seeking quotes
• Help formulate effective strategies within the department to help achieve set targets
• Build tactical business relationships with clients and maintain them
• Discuss and assess clients’ current and future insurance needs
• Collect insurance premiums before policies are incepted/effected or renewed
• Keep records on all transactions with regards to various rates applicable
• Attend meetings where necessary and ensure minutes of all meetings are taken with copies on client files
• Ensure all claims are reported immediately to insurers once Ascoma Ghana becomes aware
• Liaise with all other departments to ensure no claims are left unattended
• Ensure weekly, monthly and quarterly reports are submitted to supervisors as promptly required 

 MANAGERIAL DUTIES

• Assist Head, Sales and Marketing in organizing, planning and implementing strategy for the department

OTHER DUTIES

• Carry out any other duties that may be assigned by the Executive Director and Chief Operations Officer

Profil required

EDUCATION LEVEL

• Bachelor or Master Degree
• Diploma In Insurance
• Chartered Insurance would be a plus

 TECHNICAL COMPETENCIES

• Knowledge in Insurance Law & Underwriting practices
• Knowledge in computer
• Knowledge on customers service

MANAGERIAL COMPETENCIES

• Ability to plan, coordinate and follow activities
• Ability to identify and evaluate alternative solution to problems
• Ability to take timely decisions
• Ability to establish objective, targets and goals

ADDITIONAL COMPETENCIES

• Ability to work under minimal supervision
• Ability to build up good working relations with both internal and external parties
• Ability to meet deadlines
• Ability to think out the box and adapt quickly
• Emotionality – ability to control anger, frustrations and tension
• Ability to work in a team
• Ability to pay attention to details
• Good verbal and written communications skills
• High ethical standards
• Ability to adapt well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles, approaches change positively and adjust behavior accordingly.

DEPARTMENTAL RELATIONS

• Maintain contact with team members and all departments

 EXTERNAL RELATIONS

• Maintain contacts with clients and insurance companies