Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 4, 2020
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    AmaliTech is a global talent accelerator and set up business that teaches local youth the technical and digital skills needed for a fulltime employment pathway in the digital sector, servicing multinational companies. An important part of AmaliTechs vision is to promote gender and disability equality in the tech ecosystem


    Read more about this company

     

    Service Centre Manager

    The service centre manager will mainly be in charge of managing our service centre located in Takoradi, as well as leading teams in all other service centres that would be established across Ghana in the near future.

    • Ensure the eventual and successful execution of contracts received from AmaliTech’s clients.
    • Develop strategic plans for the successful management of the service centre.
    • Ensure the service centre is fixed and updated with the needed IT infrastructure for efficient and effective service production.
    • Manage service centre team leaders by coaching, communicating job expectations and appraising performance.
    • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
    • Track and maintain service centre hardware and software inventory.
    • Continuously research, analyse and evaluate current processes and emerging technologies, hardware and software and advise management accordingly to identify areas of improvement in the service centre.

    Person Specification

    • Experience in ITIL is preferable.
    • Experience of working with all stages of SDLC is advantageous.
    • Deep understanding of software architecture in either JAVA or C/C++.
    • Experience in working with all stages of SDLC is advantageous.
    • Deep understanding of software architecture in either JAVA OR C/C++.
    • Experience with Product Development and Product Management is a definite plus.
    • Familiarity with AGILE, SCRUM and WATERFALL, etc.
    • Expertise in data centre management and data governance.
    • Excellent team management skills.
    • Ability to multitask and prioritise.
    • Must exhibit professionalism.
    • Ability to manage personnel.
    • Shares in the core values (Excellence, Passion, Diversity, Collaboration and Integrity) and vision of AMALITECH.

    Qualifications

    This position requires a minimum of:

    • a bachelor’s degree in Computer Science and 7 years of post-qualification full time experience; or
    • a bachelor’s degree in Computer Science with an MBA and 5 years of post-qualification full time experience; or
    • a master’s degree in Computer Science and 5 years of post-qualification full time experience.

    Method of Application

    Interested and qualified? Go to AmaliTech on careers.smartrecruiters.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at AmaliTech Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail