SME Relationship Consultant - Nairobi, Mombasa, Nakuru, Kisumu and Eldoret at Izwe Loans Kenya Limited

Job Scope:

Reporting to the Business Development Manager, Individuals will be responsible for developing and maintaining strong relationships with our clients. He/she will be trusted advisor, helping them navigate financial challenges, access our products, and capitalize on sales growth.

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with clients.
• Identify and pursue opportunities to expand client base and contribute to overall growth of sales portfolio.
• Attend and respond to client’s queries, statement requests, settlement quotes and refund requests.
• Enhancing organisation reputation by maintaining professional and high standards of internal and external customer service.

Qualifications:

• Diploma in Business related field
• Proven successful 2+ years’ experience in microfinance, or financial institutions in a similar role.
• Strong financial analysis skills and the ability to assess credit risk.
• Excellent interpersonal and communication skills.
• Client-focused
• Communicating and reinforcing the company’s lending policies.

Company Benefits

Competitive pay package & Medical Cover