Spa Therapist (Asian Treatment Specialist) at MGallery Hotel Collection

Job Description

• Conduct initial consultations with clients to determine their individual needs and recommend suitable Ayurvedic treatments.
• Assess clients' dosha (body type) and discuss any health concerns or preferences.
• Provide a range of Ayurvedic treatments, including Abhyanga (massage), Shirodhara, Swedana (herbal steam therapy), and other specialized therapies.
• Ensure treatments are performed to the highest standards, with attention to detail and client comfort.
• Offer additional spa services such as facials, body scrubs, and wraps, incorporating Ayurvedic principles and products where applicable.
• Maintain knowledge of all spa services, products, and current promotions.
• Ensure clients are comfortable and satisfied throughout their experience, addressing any concerns or special requests.
• Provide clients with post-treatment advice, including lifestyle and dietary recommendations according to Ayurvedic principles.
• Maintain a clean, sanitary, and organized workspace, following all hygiene and safety protocols.
• Ensure proper storage and handling of Ayurvedic oils, herbs, and other materials.
• Work collaboratively with other spa therapists and team members to provide a seamless client experience.
• Participate in team meetings, training sessions, and continuous education to stay updated on new treatments and techniques.
• Recommend and promote Ayurvedic products and other spa retail items to clients.
• Achieve sales targets and contribute to the overall revenue of the spa.
• Maintain accurate records of treatments provided, client preferences, and feedback.
• Report any equipment issues or supply shortages to the Spa Manager.

Qualifications

• Diploma or certification in Ayurvedic therapy or a related field.
• Additional certifications in spa therapies (massage, facials, etc.) are a plus.
• Minimum of 2-3 years of experience as a Spa Therapist, with a focus on Ayurvedic treatments.
• Experience working in a luxury spa or hotel environment is preferred.
• In-depth knowledge of Ayurvedic principles, treatments, and products.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Ability to perform a variety of spa treatments with precision and care.
• Sales and customer service skills to promote spa products and services.
• A passion for holistic wellness and a commitment to delivering high-quality service.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in English; knowledge of other languages is an advantage