System Support Officer at FHI360 NGO

Technical Responsibilities:

Capabilities of the MOE data management systems expanded.

• Work with MOE, KNEC, TSC and USAID to identify expansion needs for the existing EMIS, and the developing KEMIS, to support KEAP and KPLP activities, especially the test item assessment system.
• Enhance the capabilities of the existing EMIS to support KPEEAP and KPLP activities, especially the test item assessment system.
• Work with MOE, TSC, KNEC and USAID and develop identified tools for data collection from schools and teacher training to CBA and or dashboard with any needed linkages to other MOE data systems.
• Work with MOE, TSC, KNEC and USAID to develop a data transmission system to CBA and/or dashboard with any needed linkages between the MOE data systems. The data should include but not limited to data from remedial learning activities, monitoring teacher training, classroom lesson observations and teacher support, continuous classroom assessments and national grade 3 e-assessment, KPLP baseline, midline and endline evaluations and any other needed data in support of KPEEAP and KPLP. The data transmission system developed under KPEEAP should be in support of the existing MOE and TSC data systems such as CBA, NEMIS and TPAD.
• Expand the classroom observation/teacher support tool to include documentation of areas identified for teacher support to be uploaded in the dashboard for subsequent follow up to inform further teacher training.
• Create a link in the teacher feedback portal to access teacher training resources to help them build their knowledge on the feedback areas.
• Leverage private sector support in setting up and operationalization of the data collection and transmission system.
• Ensure continuous capacity building of MOE, TSC, KNEC and other related SAGAs engaged in the MOE data management system expansion for final transition of the expanded system to MOE.

Capacity of administrators enhanced to manage assessments and data systems.

• Provide short term training for about 50 KNEC and MOE technical staff in early grade reading assessment, learning assessment including e-assessment, item bank and test items development and item moderation.
• Involve and mentor KNEC and MOE officials in all the KPEEAP activities including early grade reading assessment, item bank and test item management, item moderation and learning assessment processes.
• Provide materials that are necessary for conducting early grade reading assessment and learning assessment.
• Provide equipment and software that are necessary for early grade reading assessment and learning assessment data entry, transmission, analysis and reporting.
• Provide technical experts to work with MOE and KNEC on early grade reading assessment, test bank and test items, education management information systems and assessments including e-assessment, data collection, transmission, analysis and reporting.
• Enhance internal technical capacity at KNEC to manage the data storage, analysis, processing and utilization infrastructure.

Minimum Requirement Standards:

Desired Qualifications

• Bachelor’s degree in information technology (IT), computer science, information science with IT, or related field from an accredited institution.
• At least 8 years of experience in information and communications technology-related service management, IT systems support, basic computer networking, IT system security management, and related technologies conducting and supporting assessment.
• Hands-on experience in installation, troubleshooting, and upgrading software and hardware systems such as computers, printers, tablets, servers, portable devices, and other peripheral devices. Experience in supporting dashboards desired.
• Ability to enhance online in-service and pre-service training forums, strengthening existing platforms, and uploading digital training modules to be accessed remotely desired.
• Experience in successfully supporting e-assessment of large-scale national reading programs in a developing country, preferably in Kenya and East Africa, is highly desired.
• Ability to independently provide day-to-day technical support, systems training, and mentorship.
• Demonstrated technical and interpersonal skills to ensure internal coherence among diverse team members and productive relations with the Government of Kenya, sub-partners, and grantees.
• Ability to write, communicate, and prepare reports clearly in English.