Systems Administrator at AAR Insurance

Overall Purpose Of The Position:

Reporting to the Systems Manager, the systems administrator will manage AAR Information Systems/ Applications and their support structures to ensure that the dependant business meets it objectives.

Key Responsibilities

• Participate in the planning, scoping, selection, testing and roll-out of new systems/ applications and changes/enhancements to existing systems/ applications
• Install/ provision and maintain server environments required for the smooth deployment and running of business systems.
• Assist with the setup and configuration of system user accounts and permissions and offer first line of business system support to users
• Work closely with other IT team members, users and vendors to identify and initiate business process improvements and actualization of the improved processes in AAR business systems.
• Manage and monitor system performance and ensure the availability of critical services including ensuring that integration points are functioning as desired.
• Assist the business intelligence team in developing from business reports to meet user and management information needs
• Ensure that all reports are accurate and up-to-date in all sites at all times
• Ensure that data integrity and security is maintained in all systems/ applications at all times
• Ensure that all running systems (applications and databases versions) are up to date versions and that they are adequately patched
• Develop and deploy IT-based business solution(s) to meet user requirements as per approved specifications
• Providing systems and business process support to all system users in regional offices
• Provide immediate reports of systems/ application risk areas that require mitigations
• Perform regular system backups and ensure data integrity and recovery processes are in place including  performing disaster recovery test operations as per IT disaster recovery plan
• Provide monthly report of disaster recovery operations, in particular back-up logs
• Maintain documentation for systems, processes, and procedures
• Ensure compliance with industry standards, regulatory requirements, and AAR’s information security policy and procedures at all times.
• Perform regular audits and periodic vulnerability assessments; respond to and mitigate security incidents and breaches.
• Generate and review reports on system performance, security incidents, and other relevant metrics.

Experience, Education & Comptencies

• Bachelor of Science in Information Technology, Computer Science or a related field, or equivalent experience.

Certifications:

• Database Administration Certification
• AWS Certified Solutions Architect Associate or equivalent
• 5 years practical experience in installation of IT systems, development of IT-based business solutions, database design, report writing and query generation, proficiency in the use of BI tools with in-depth knowledge of Systems/ Applications and Database management/ administration skills in the following areas;
• Microsoft SQL Database administration
• Microsoft SQL Reporting Services
• Crystal Reports
• Microsoft .NET
• Web Services
• Integration to Mobile Applications
• Microsoft Windows and Linux Server Environments
• Apache, Tomcat (added advantage)
• Cloud services (AWS, Azure)
• Experience in virtualization technologies (VMware, Hyper-V)
• Good Inter -personal and communication skills
• Decisive – able to react quickly and resolve issues
• Strong problem-solving and analytical skills