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  • Posted: Feb 16, 2023
    Deadline: Not specified
  • Kofa was established to revolutionise how people access energy. We are on a mission to create an affordable and sustainable, future-focused electricity network for all.
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    VP Operations

    About Job


    • Kofa was established to re-engineer how people access energy. We're building a 21st century energy network to power everything from mobility to the home, all in a clean, affordable and accessible way using portable batteries that can be accessed at our swap stations or delivered directly to customer.
    • This network involves many moving parts, including battery swap stations, batteries, motorcycles, and people, and needs to operate with the utmost customer delight.  We are looking for a rockstar VP of Operations to make that happen.


    • Establishes quantitative and qualitative metrics, guidelines, policies and standards to enable monitoring of the key drivers for customer excellence.
    • Oversee assembly, asset management, infrastructure deployments and battery network operations, ensuring each is reaching company goals.
    • Lead and manage the optimisation of the Kofa battery network to drive customer success
    • Lead and manage a 24/7 shift team to operate the reliability of the Kofa battery network with rotating on-call schedules, escalation paths, and emergency response plans
    • Lead and manage all customer support activity.
    • Lead coordination of efforts across all teams such as operations, engineering, sales, finance and customer support to execute and deliver on company and customer goals.
    • Ensure the primary infrastructure for the battery network (swap stations and batteries) are effectively maintained, and administered to ensure smooth reliable operations.
    • Oversee all inventory for required parts and products to deliver in line with sales orders and customer support needs
    • Work closely with the Product development team to leverage software and technology to improve operations to serve the customer. 
    • Develop and implement strategic plans to achieve company goals
    • Champion and manage health & safety across the business and ensure policies remain up to date
    • Provide regular business performance updates
    • Lead expansion into new cities

    Required Skills/Abilities:

    • Previous experience in strategy formation and execution frameworks
    • Previous experience in managing a 24/7 shift team
    • Extremely proficient in Microsoft Office Suite or related software.
    • Excellent organizational skills and attention to detail.
    • Excellent analytical, decision-making, and problem-solving skills
    • Previous experience of managing a team larger than 20 people
    • Previous experience in managing a team across geographies
    • Previous P&L responsibility preferred

    Education and Experience:

    • At least 10 years of relevant experience within electrical engineering and operations
    • Minimum of a Bachelor’s Degree from a leading university
    • Ideally familiar with Agile as a working framework

    Method of Application

    Interested and qualified? Go to Kofa on to apply

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