Career Opportunities at AmaliTech

Job Description

About Digital Innovation Programme (DIP)

• The Digital Innovation Programme (DIP) is aimed at equipping the Ghanaian youth with digital skills to help improve their employability in today’s digital economy. This programme is focused on providing training to Ghanaian youths and exposing them to innovative tools that will bridge the digital divide and empower them for the future.

Purpose

• The purpose of this training is to contribute to the increase in the number of industry-ready IT professionals in Ghana.
• Duration
• The training is designed as self-paced with trainer assistance spanning from three (3) to six (6) months. For successful completion of the training, trainees will partake in an on-site final exam or project.
• Specialisations
• Candidates will be trained in the following specialisations:
• Animation
• Blog Writing & Content Creation
• Digital Marketing (social media, SEO, etc)
• Graphic Design
• WordPress / Basic website management
• Virtual Assistant (Transcription, MS Office, General Writing, Email, Research, Data Entry)

Qualifications

• A minimum of a post senior high school (SHS) certificate, Diploma, HND, Bachelor’s Degree or higher in all fields of study are preferred depending upon your choice of specialisation. 
• Must have strong interest and passion for digital skills acquisition.
• Final year tertiary students can apply.

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Job Description

• A passionate and capable IT Infrastructure & Security individual to assist our IT team in the management of all infrastructure and security aspects for our locations in Takoradi and Accra.

Detailed responsibilities include:

• Manage technology services that meet daily operational requirements in AmaliTech designated area(s)
• Installs and configures computer hardware, software, systems, networks, printers, and scanners
• Configure, Setup and install networks based on Cisco and Sophos Technologies
• Reviews vendor contracts and coordinates IT purchases (hardware, software, and services) to ensure effective deployment of solutions aligned with user needs
• Partake in risk assessments and provide utmost support in implementing regulatory standards 
• Monitor computer networks for security issues
• Investigate security breaches and other cybersecurity incidents
• Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
• Maintaining user and office machines, laptops, desktops, printers, and others
• Work with the security team to perform tests and uncover network vulnerabilities
• Fix detected vulnerabilities to maintain a high-security standard
• Setting up and maintenance of conference and communication devices
• Monitoring, responding to and addressing IT-related issues as it is raised in company incident management systems and help desk
• Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems and user applications
• Manage users on Microsoft Azure Endpoint Manager and Active Directory
• Stay up to date on information technology trends and security standards
• Provide IT support for UNIX/Linux and Windows systems
• Interpret and assist backup as well as recovery processes along with industry standards
• Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere
• Perform within change control and ticketing system environment. 
• Assist with the tagging of all IT-related assets
• Commitment to continuously learn, quickly adapt, and grow
• Perform any other related duties that may be assigned to you by your superior as and when demanded

Qualifications

• At least, you should possess the following:
• At least 2 years of work experience in a similar role
• HND or Bachelor’s degree in Computer Science or Information Technology
• Must possess at most Microsoft 365 Certified: Modern Desktop Administrator Associate, AWS cloud practitioner, CCNA (required), CompTIA A+, CompTIA Network+, MTA IT, Microsoft Certified IT Professional and ITIL
• Sophos Certified Architect or Sophos Certified Technician (Support)