Current Jobs at Fairmont Hotels & Resorts

Job Description

Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Able to maintain financial checkbook and accurately close month end.
• Handle Guest concerns and react quickly, logging and notifying the proper areas.
• Maintain inventory/attic stock.
• Coordinate with royal services for closing of Job orders.
• Actively participate in daily briefing and department meetings.
• Ensure staff is informed daily about priorities in their section.
• Follow departmental policies and procedures.
• Report necessary maintenance items.
• Follow all safety and sanitation policies.
• Other duties as assigned.

Qualifications

• Diploma in Electrical/Mechanical/Civil Engineering’ or any other technical Engineering field.
• Minimum 1 year experience in a clerical capacity in a hotel Engineering environment.
• Experience with Hotel Property Management System would be beneficial.
• Strong organizational and communication skills.
• Able to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Work well in stressful, high-pressure situations.
• Effectively listening, understanding and clarifying the concerns and issues raised by       coworkers and guests.
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

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Job Description

• Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.
• Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
• Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
• Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
• Provide turn down services.
• Attend to guest promptly and accurately.
• Check inventory of room after guest has left advising supervisors if anything is missing.
• Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.
• Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.
• Respond promptly and courteously to guest requests and inquiries
• Follow company policy for lost and found
• Report defective machinery immediately to supervisor for follow up.
• Handle cleaning properties ie VIP, Make up, Early arrival, DND
• Understand all room categories and lay outs
• Adhere to health and safety hygiene and security regulation
• Performs any other duties as assigned.

Qualifications

• Team focused
• Actioned oriented
• Passionate about our guests and business partners to ensure their needs are met
• Championing change - Shows openness to new ideas and adapts readily to changing priorities
• Should be able to work independently and as team members 
• should be cost aware
• should be able to stand and lift items for a 8-hour shift
• Should have minimum work experience of 1 year in the same role.
• Should have basic qualifications from reputable organization or previous experience of two years

go to method of application »

Job Description

• Consistently offer professional, friendly and engaging service
• Maintain complete knowledge of and comply with all departmental policies/service    procedures/standards
• Able to prepare all month end reported in timely manner
• Ensure all maintenance issues are followed and actioned on in a timely manner
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Maintain inventory stocks
• Coordinate with other departments for closing of Job orders
• Attend and fully participate in all departmental meetings
• Actively participate in daily briefing and department meetings
• Ensure colleagues are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Diploma in Electrical/Mechanical/Civil Engineering’ or any other technical Engineering field
• Minimum 1 year experience in a clerical capacity in a hotel Engineering environment
• Experience with Hotel Property Management System would be beneficial
• Strong organizational and communication skills
• Able to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Work well in stressful, high-pressure situations
• Effectively listening, understanding and clarifying the concerns and issues raised by coworkers and guests
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision