Current Opportunities at Mary’s Meals International

• We are delighted to be recruiting for a talented Human Resources Advisor, Operations (1 Post) to join our team in Lodwar, Turkana County in Kenya. This is national based role with Hybrid working arrangements.
• Reporting to Head of Human Resources and People Development, the role is responsible for the provision of high-quality HR
• Operations outputs, overseeing Workforce Planning, Recruitment, Onboarding, Staff Development, Reward, Engagement, Retention, Separation and Compliance.

Key duties & responsibilities for the role include:

• Human Resources Policy and Standards Development and Implementation
• Support the development, review and implementation of Human Resources policies and standards
• Performance Management and Talent Development
• Implement performance management processes, systems, materials, and training to facilitate high performance in the organization.

Employee Relations

• Take proactive steps to prevent and address potential risks in employee relations, emphasizing a problem-solving approach.
• Implement proactive measures to address and minimize potential risks in employee relations.
• Ensure disciplinary, grievance and other relevant procedures are administered in an equitable and fair manner and in compliance of the MMK Policies and procedures and meets all legal and labour regulations and requirements.
• Absence and Leave Management
• Monitor, identify trends and support managers with absence management in both short term and long-term absences.

HR Operations

• Enrol staff into the organization employee benefits in accordance with applicable policy.
• Coordinate with Health Insurance providers to track use of the health insurance benefit.
• Prepare monthly payroll inputs for authorization by relevant function heads.
• Process all insurance claims for work related injuries on ongoing basis.
• Support the work of the Health and Safety committee in line with OSHA regulations.
• Ensures each eligible employee is issued with the appropriate personal protective equipment to perform his or her duty at an acceptable standard.
• Implement strategies for recognizing employees who demonstrate behaviors aligned with the organization’s competency framework.
• Ensure the organization gets best value for the money with all HR service providers.
• Maintains an updated and accurate employee database in a format that meets the needs of the organization.
• Work closely with the finance team to determine and manage annual department budget.

People & Culture Reports & Metrics

• Design, create, implement and maintain Human Resources Dashboards and Reports.
• Analyze trends and statistics of Human Resources data and provide recommendations to management.

Risks and Liability Mitigation

• Identify labour related legal requirements and government reporting regulation relevant to the organization and ensure compliance.
• Review organizational activities for potential and existing areas of risk exposure and advise the head of function; make recommendations and appropriate risk transfer mechanisms to minimize liabilities.

Collaborations and Networking

• Engagement with strategic partners, linkages and networks & partnership development.
• Participation in committee’s/taskforces inter-agency work groups and other networks as assigned.
• Provide regular updates on HR activities and plans at regular meetings with management staff.

Other

• Any other duty that may be assigned from time to time.

Qualifications, Knowledge, skills and experience
Essential

• Minimum Kenya Certificate of Secondary Education (KCSE) overall grade of B plain and a bachelor’s degree in human resource management/development, Business Administration/Management, (Human Resource Management),
• Must have hands on experience in HR budgeting and payroll processing.
• Ability and commitment to the highest ethical standards including maintaining confidentiality.
• Results oriented individual with ability to maintain high accuracy and work quality standards.
• Ability to use evidence and data to create insight, problem solve, develop ideas and measure impact.
• Ability to build effective working relationships and influence at all levels to allow you to work collaboratively across the organisation to achieve strategic objectives.
• The ability to work flexibly within a small team and have a positive, “can do” attitude.
• Ability to organize and prioritize workload to meet deadlines.
• Exceptional communication and relationship building skills.
• Experience in use of key HR systems.
• Skills in Conflict Management and Dispute Resolution.
• Must be a Kenya citizen with a current Certificate of Police clearance.

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• We are delighted to be recruiting for a talented Security and Risk Manager (1 Post) to join our team in Lodwar, Turkana County in Kenya. This is national-based role with Hybrid working arrangements.
• Reporting to the Head of Services, the Security and Risk Manager will be primarily responsible for the Mary’s Meals Security and Risk Management operations. S/he oversees the manned Security operations, Fire safety, staff compliance to Standard Operating Procedures (SOP’s), Vehicle and premises safety, Crisis Management Planning, and Security and Risk Management trainings.

Key duties & responsibilities for the role include:
Security Management

• Conduct regular site inspections (including offices, warehouses, expat residences and school visits) to ensure that all relevant security measures and procedures are in place.
• Monitor Mary’s Meals assets and equipment to ensure adequate safeguards are in place and items are maintained to the specified standards.
• Regularly review all existing security procedures to ensure that they remain appropriate to our operations and reflective of current working practices.
• Complete security risk assessments of new locations or activities as required.
• In liaison with senior management and MMI, develop and/or manage implementation of new security policies and procedures.
• Provide relevant training to staff to ensure that security procedures and other related requirements are adhered to and arrange trainings by external providers, as required.
• Provide a security briefing to visitors and new members of staff.
• Oversee the contract with any external security company, including regular monitoring of performance and resolution of issues arising.
• Perform regular testing over security equipment to confirm they are suitably operational and ensure timely action is taken to rectify any issues.
• Act as the recipient and first responder of security alerts from any security systems, alerting relevant local and MMI staff, as necessary.
• Maintain up-to-date knowledge of local security issues (including external events) and raise any emerging risks relevant to our operations with senior management and MMI Risk and Assurance for consideration.
• Provide ad hoc advice to staff and senior management on security matters as required.

Incident and Crisis Management

• Act as the focal point for reporting on all security and risk incidents to provide timely and measured guidance and support to staff on our response.
• Perform timely site visits as necessary to investigate and provide support on emerging incidents.
• Prepare detailed security incident and investigation reports and share with the Country Director, senior management and the Global Security and Risk Lead as required.
• Maintain comprehensive and up-to-date records on all incidents, including monitoring and following up on the completion of any actions agreed in response.
• Raise awareness of the need to report incidents with staff and provide training as and when necessary.
• Maintain and update the Crisis Management Plan in consultation with senior management and support the Country
• Director in its implementation.
• Coordinate with local authorities and law enforcement where incidents or crises arise.

Whistleblowing

• Regularly monitor, triage and respond to concerns of suspected wrongdoing that are raised through our whistleblowing routes.
• Maintain adequate, sensitive and timely communication with whistleblowers throughout the whistleblowing process.
• Complete thorough and timely investigations into genuine concerns, maintaining confidentiality throughout, and provide detailed investigation reports to relevant local and MMI staff for consideration.
• Maintain accurate, complete and up-to-date records of all concerns raised through our whistleblowing routes.
• In liaison with MMI Risk & Assurance, raise local awareness and understanding of whistleblowing processes internally and externally.

Other

• Any other duty that may be assigned from time to time.

Qualifications, skills and experience
Essential

• A degree in Strategic Management, Security or Risk Management, Business Administration, Logistics and Supply Chain management, or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job.
• Experience of managing logistics, specifically in areas of stock management, warehousing and fleet management
• Advanced and well-developed inter-personal skills, with solid track record in persuading and influencing others.
• Fluent written and spoken English and ability to communicate well across all levels.
• Able to work well with people of different cultures and nationalities.
• Excellent Microsoft Office skills, particularly Word and Excel.
• Ability to take a flexible approach to managing and prioritising a high workload and multiple tasks in a fast-paced environment with tight deadlines. Should be able to work 24/7. Quick or rapid response to any organisational emergency crisis.
• Familiarity with using fleet management systems.
• Background or basic understanding of vehicle security.
• Team management experience, including leading, engaging and motivating a team.
• Experience of developing, monitoring and reporting against agreed plans.
• A valid Driving License.
• Excellent attention to detail.
• Experience in training and coaching.
• Must be a Kenya citizen with a current Certificate of Police clearance.

Desirable

• Understanding of the principles of international development.
• Understanding of the place of school feeding in relief and development

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• We are delighted to be recruiting for a talented Programme Operations Officer (1 Post) to join our team in Lodwar, Turkana County in Kenya. This is a national-based role with Hybrid working arrangements.
• Reporting to the Programme Operations Lead, the Programme Operations Officer will be primarily responsible for ensuring that Mary’s Meals Kenya (MMK) fleet management policies and procedures are adhered to, serves as the primary point of contact for all our fleet related issues within the organization and manages a team of dedicated drivers. In the role, the Programme Operations Officer will oversee the daily operations of vehicles, including scheduling of MMK fleet and services, ordering fuel, management of equipment (fuel cards, keys, safety gear, etc.), reporting accidents and filing claims, manage key suppliers in the transport and operations function and providing capacity building and training to all relevant employees.
• The Programmes Operations Officer will implement daily effective and efficient warehouse operations to maintain high standards in conformity with MMK warehouse policies and procedures. The Programmes Operations Officer will be responsible for receiving, storage, despatching, security and control of MMK warehouse stocks and supervising contingent workers.

Key duties & responsibilities for the role include:
Operations

• Provide or coordinate training to those using MMK vehicles and motorbikes, orienting drivers on responsible vehicle handling and usage skills.
• Enforce the use of the MMI Fleet Manual, SOPs, and local driving laws.
• Train driving staff on key vehicle processes and procedures. Test drivers and authorize the usage of vehicles.
• Control vehicle keys, ID tags, and fuel cards.
• Ensure that all vehicles are clean always inspecting them before and after journeys and ensuring drivers and riders complete DVIRs as required.
• Ensure all fuel and maintenance transactions are traceable and documented.
• Report all vehicle related accidents per MM Accident Reporting SOP. Prepare claim forms for insurer and follow-up on claims reporting.
• Prepare fuel orders and reconcile all fuel transactions at least monthly.
• Approve maintenance requests and prepare job cards.
• Update and manage vehicle assignments/allocation.
• Manage contracts for all service providers in transport and related operation functions.
• Continuously liaise with other departments on their transportation needs.
• Organize transportation for all visitors, including transport to and from the airport, MM Offices, schools, etc.
• Schedule routine maintenance for vehicles per manufacturer guidelines and responding promptly to urgent maintenance requests by staff.
• Inspect all vehicles post-service to ensure they have been serviced according to manufacturer’s recommendations.
• Ensure required documents (e.g., insurance, COF, etc.) are displayed appropriately on all vehicles, and are retrievable by the driver/MMK.

Fleet Management and Compliance

• Oversee the correct installation of Fleet Management System (FMS) hardware and setup.
• Perform routine checks on the FMS ensuring optimal functionality. Work with service provider to carry out repairs.
• Prepare and maintain detailed tracking and usage reports of the MMK fleet.
• Set-up/manage vehicle alerts (e.g., overspeed) and report information.
• Investigate all vehicle alerts in-line with MM policies.
• Add/remove vehicle and driver data as required ensuring FMS is updated.
• Utilize FMS reminders to schedule routine activities (e.g. vehicle service)
• Timely enter accurate data into the FMS as required by the Fleet Manual
• Review and correct exceptions reports, investigating all abnormal fleet data.
• Use FMS data to recommend strategic decisions (e.g. vehicle disposal).
• Prepare monthly reports on vehicle usage, fuel consumption for each vehicle and mechanical equipment, investigating and providing variance explanations.
• Compile compliance report on vehicles such as insurance, registration and driving licence validity for users.
• Highlight, manage and timely escalation of all matters relating to security, risk, and optimal performance.

Warehouse Management and Compliance

• Organize and maintain warehouse with an emphasis on cleanliness, orderliness, and food safety in line with MM policies and procedures.
• Maintain detailed and accurate records of receipt, storage, and timely dispatch of stocks to schools.
• Effectively manage and coordinate hired casual labour to carry out warehouse operations.
• Supervise receiving and despatching of stocks based on approved plans and timely communication with relevant stakeholders.
• Identify, document and report to supervisor and suppliers on stocks that do not meet MMK contractual KPI’s and health regulatory specifications using a scorecard and work with suppliers to correct the issues.
• Foster optimal use of floor space and storage area adhering to storage design principles and recommending improvements.
• Maintain the external cleanliness and undertake fumigation of warehouse and its environs, when required, in line with MMI warehouse SOP’s.
• Ensure security of the warehouse, its stocks, and the safety of warehouse records
• Conduct monthly physical counts, reconcile variances, update records, and prepare warehouse status and projection reports.
• Identify areas of improvement and institute innovative procedures and practices.
• Review warehouse space availability periodically and ensure cost-efficiency.
• Collaborate with internal and external stakeholders to deliver coherent warehouse operations.

Other

• Coordinate responses to external audits conducted by MMI Risk & Assurance.
• Any other duty as assigned from time to time.
• The role will require to travel to locations in which Mary’s Meals programmes operate.

Qualifications, skills, and experience
Essential

• A Bachelor’s degree in transport, logistic or operations management or related field.
• At least five years’ experience working in a similar role.
• Expertise in managing fleet operations that include contracted suppliers.
• Advanced and well-developed inter-personal skills, with solid track record in persuading and influencing others.
• Proven ability in warehouse operations and policies, stock control methods and systems, and safety and health guidelines.
• Growth mindset and enthusiasm for learning, feedback and continuous improvement.
• Advanced and well-developed inter-personal skills, with solid track record in persuading and influencing others and ability to communicate well across all levels.
• Track record demonstrating high integrity, reliability and dependability.
• Possess a flexible approach to managing and prioritising a high workload and multiple tasks in a fast-paced environment with tight deadlines.
• Able to work well with people of different cultures and nationalities.
• Familiarity with using fleet and warehouse management systems, including proficiency in MS Office suite.
• Background or basic understanding of vehicle mechanics, 4x4s, and motorbikes.
• Valid driving license with class A, B, C and E
• Must be a Kenya citizen with a current Certificate of Police clearance.

Desirable

• Understanding of the principles of international development.
• Understanding of the place of school feeding in relief and development.
• Training in defensive driving from a recognized institution.