Current Vacancies at Marie Stopes

Key Responsibilities

• Act as the first and final point of contact for the clients visiting MSK centres.
• Register and issue clients with a client registration card to be used in service provision at MSK Centres.
• Ensure completeness in data entry while capturing client data i.e. referral source, consent for feedback.
• Ensure all client information is kept confidential at all times and stored appropriately.
• Bill clients appropriately and provide official receipts for payments made before service uptake.
• Reconciling services offered to MSK clients as recorded in the client registration cards against client recording system.
• Prepare and submit daily reconciliation reports for actual clients visits against E-HR registered clients, E-HR offered services against actual services paid for and reported services numbers against stock utilization.
• Prepare stock movement and reconciliation schedules.
• Prepare, review and monitor centre service income report for Centre Manager sign-off.

Knowledge, skills and attitudes

Qualifications:

• Bachelor’s degree or Diploma in Finance or Business related field

Skills:

• Proven cashier experience
• Experience working with MSK as a consultant (desirable)
• High regard for confidentiality
• Strong data analysis and reporting skills
• Good communication skills
• High level of attention to detail
• Good organisation and prioritisation skills
• Trustworthy and responsible

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Key Responsibilities Measure

Leading an integrated team, this post has the following key responsibilities with related deliverables:

• Develop and implement marketing strategies to drive client footfall to MSK clinics and maternities, in collaboration the Channel Lead
• Proper MSK brand positioning, brand recognition and visibility across all service channels.
• Optimise and adapt global client feedback tools for MSK channels.
• Managing agency relationships 

Management of the “Marketing Mix” 

Activities Include:

• Design MSK Brand Manual aligned to global brand manual and adapt global campaign materials for the Kenyan context. The brand manual will include all materials, designs, logos and brand colours that communicate the brand of Marie Stopes Kenya
• Continuously update the brand manual with additional items as need be

Managing Agency Relationships

Activities include:

• Establish and sustain partnership with local media houses, creative hubs and other stakeholders to be partners in advocacy for our business
• Liaising with events coordinators and both national and local media houses to maximise visibility at conferences, launches, receptions and exhibitions, including compiling services and literature to display or demonstrate in such forums.
• Coordinating with media houses to secure participation of MSK in debates on both audio and visual platforms as well contribute in articles in print media on matters relating to sexual reproductive health.
• Sourcing and securing sponsorships (both financial and non-financial) for marketing initiatives from our partners to help promote MSK work.

Qualifications

• Bachelor’s degree in Marketing or related field
• Qualified chartered marketer, post-graduate qualification in marketing or additional professional qualification.
• Experience in healthcare public relations and marketing management is vital.

Skills

• At least 5 years’ relevant experience.
• Understanding of the issues surrounding provision of sexual and reproductive healthcare services and products.
• Understanding and working knowledge of the major policies/issues related to BCC and sales and marketing of pharmaceutical and sexual and reproductive health care services and products, at global and national level.
• Significant sales and distribution management experience, preferably gained in the pharmaceutical or sexual and reproductive healthcare industry.
• Demonstrated team management and leadership experience.
• Must have experience in working in/ with national programs.
• Track record in implementing strategies and tactics with high return on investment, achieving sales, financial and non-financial targets.
• Excellent interpersonal/communication skills – both oral and written
• Excellent Analytical and organizational skills
• Proven ability to interpret verbal, written and numerical data
• Proven ability to ‘sell’ ideas, concepts
• Negotiation skills
• Content design skills