Jobs at Fairmont Hotels & Resorts

• As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culinary journey.
• In this role you will work closely with the Director of Operations to ensure that the each of the culinary vision for the property is achieved. You will provide sound leadership and training that will enable the culinary team of professionals to produce quality products and memorable experiences while ensuring sustainability is achieved.
• As hands on Executive Chef, you will be working alongside and with your team to empower and transmit your “know-how” through up to trends and classical cuisine.

Culinary Daily Operations

• Oversee culinary operations in all restaurant’s Kitchens, including Pastry, Main Kitchen, and Banquets, outside catering as well as Stewarding operations.
• Focus on constantly improving the training manuals and SOPs. enforce operational standards that are reviewed periodically for improvement.
• Buffet & A La Carte expert due to various theme outlets and operation’s requirements
• Modern approach, enhancing product’s benefits and transformation accorodng to the nature of the property
• Familiar with “Farm to Table” concepts
• Participate actively in quality initiatives such as the daily Chef Briefings and monthly team meetings in order to improve culinary operations, meet targets and keep communication flowing.
• Assist in inventory taking and ensure sections have all they need for sound operations.
• Ensure to keep updated of hotel’s occupancy, events, forecasts and achievements and communicate the same to the teams.
• Prepare menus in accordance to the various seasons and events, closely liaise with the Food and Beverage Manager for seamless executions.
• Work on new concepts to expand the offer and the quality of the guest food experience
• Work together with Pastry Chef on modernization of the pastry offerings – latest trends

Financials, Budget and Costing

• Ensure that recipes and costings are established and updated Work on the budget together with FB manager when requested
• Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction.
• Maintain food cost by ensuring that proper preparation, inventory, requisition, food pars and control systems are in place in all food operations areas.
• Achieve departmental budget goals by maintaining efficient cost expenditure.
• Accurately forecast business demands on a weekly basis to ensure efficient staffing & food production.
• Responsible for the sections CAPEX and OPEX

Hygiene and Safety

• Maintain all HACCP aspects within the hotel operation, work closely with the hygiene manager to ensure all areas are as per standard
• Ensure all tools and equipment’s are up to working standards for the hotel
• Enforce sanitation by checking to pass audit score target
• Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately.

Leading Others

• Responsible to maintain the overall welfare and engagement of the culinary team by providing them with the training and resources to take care of our guests
• Lead the Culinary Performance Reviews, ensuring appraisals and feedback sessions are held in a professional and timely manner.
• Establish training schedules, provide teaching moments for the team
• Work closely with culinary leaders and supervisors to coach and counsel the team so as to ensure performance and discipline management remains objective, consistent, fair and progressive.

Qualifications

• Minimum 5 years’ experience as an Executive Chef in a 5 star luxury/premium property.
• African property experience.
• Excellent planning and organizational skills.
• A creative approach to the production of high quality food.
• Excellent leadership & training skills.
• A business focused approach to managing a hotel kitchen.
• Ability to build relationships, internal and external, to the hotel and the Company.
• Builds guest loyalty and to develop to a professional relationship with regular guests and patrons.
• Continually improves product and obtain feedback from guest and patrons.
• Handles customer comments and complaints and take swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the DOO from time to time.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

go to method of application »

Assistant Maintenance Manager

• Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk  to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels’ facilities and equipment to ensure a safe and functional environment for our guests and Heartists.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offers professional, engaging and friendly service
• Adopts a hands on approach to operations, be visible and monitor staff to achieve optimum results.
• Monitors the personnel  to ensure guests receive prompt, cordial attention and personal recognition.
• Ensures colleagues, particularly guest contact personnel, are familiar with Fairmont President Club members, known repeat guests, VIPs and provide special attention and recognition.
• Assumes overall responsibility for maintaining presentation standards to ensure facilities, OS&E and FF&E are clean, in good repair and well maintained.
• Monitors and controls the inventories of operating supplies and monitoring set control system follow up.
• Maintains a high standard of personal hygiene, dress, uniform and body language.
• Attends meetings as required by the Cluster Chief Engineer.
• Ensures that all activities are carried out honestly, ethically and within the parameters of the Kenyan Laws, hotel rules and regulations policies
• Ensures quality management and continuous improvement of internal systems and procedures.
• Maintains complete knowledge of all hotel services, features and hours of operations.
• Study, evaluate and review the operation constantly in order to ensure the highest standards are met at all times; proposing new trends /services to constantly improve product of guests services
• Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
• Identifies and arranges for all work necessary to maintain a high standard whether mechanical, electrical or civil, to be completed on time.
• Plays an active part in ensuring statutory testing of safety systems is carried out and properly recorded.
• Produces a risk assessments including COSHH, PPE & Work Equipment.
  Assesses the long-term requirements of the hotel, including overhaul/ rehabilitation programs or renewal/ replacement works etc.…
• Maintains a fire Log book including all statutory checks and inspections.
• Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool, etc., as well as major plant such as Chillers, Boilers, Cooling Towers, Air handling units and Fans, Pumps, Automatic Control Systems, etc..
• Incorporates these schedules into the development of a comprehensive preventive maintenance scheme; directs and supervises the work of his Assistant and  team of skilled and semi-skilled tradesmen in its continuous implementation.
• Provides competent hands-on skills to ensure all hotel systems including (but not limited to), electrical, sewage, plumbing, heating and lighting are maintained in good working order and to ensure any defects are corrected promptly and properly
• Ensures all hotel fixtures, fittings and equipment are maintained in good working order and that defects are corrected promptly.
• Conversant with the Nairobi City Council By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate suggestions to the Cluster Chief Engineer.
• Maximizes results coming from Fairmont The Norfolk relationships and partnerships.

Qualifications

Your experience and skills include:

• Previous experience is an asset
• Bachelor of Science in Electrical & Mechanical Engineering
• HND in Mechanical and Electrical Engineering
• Knowledge and understanding of mechanical, electrical, structural, and civil engineering design principles as applicable to construction/renovation.
• Demonstrate ability to direct and manage both technical and administrative staff.
• Knowledge of state and local regulations, codes, protocols, and procedures pertinent to private-sector engineering and construction activities.
• Advanced skills in project planning and project management.
• Knowledge of engineering and construction records management principles and procedures.
• Clear working knowledge and understanding of capital and operating budgets and budgeting practices.
• Ability to adapt to change quickly and strong multi-tasking.
• Excellent leadership skills.
• Proven team leader with outstanding motivational skills and coaching ability.
• Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit-driven, guest satisfaction-oriented solutions.
• Exceptional interpersonal and guest relations skills, who is hands-on and system knowledgeable.