Jobs at Fairmont Hotels & Resorts

Job Description

• Consistently offer a professional, friendly greeting and engaging service.
• Understand the Server’s tasks in the outlet.
• Understand shift end reports in the outlet and the POS system.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Have knowledge of all menu items, garnishes, contents and preparation methods.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business 
• Seat guests in an organized fashion to maintain service flows for the Servers 
• Adhere to all hotel environmental policies and initiatives
• Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Assistant Outlet Manager.
• Other duties as assigned.

Qualifications

• Previous service experiences an asset.
• Previous Point of Sale System experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

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Job Description

Food & Beverage Supervisor
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties; Ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Your experience and skills include:
• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example

Qualifications

Your experience and skills include:

• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example