Job Openings at Old Mutual South Africa

About The Job
Your time is now to be your exceptional best at Old Mutual!

Job Description
Sales Manager Responsibilities:

• Recruit, retain and motivate 15 active Financial Advisors licensed by NIC
• Develop and design cutting-edge strategies to motivate Financial Advisors for Peak Performance
• Conducting product refresher trainings as well as relevant topics to improve the skills set of financial advisors every month
• Supporting non-performing Advisors through PRP and Co-attendance in the team in conjunction with Branch Sales Manager to improve performance
• Research and develop more commercial worksite markets and develop strategies to penetrate them on a weekly basis
• Vet and certify by signing on all proposal forms to ensure they are fully and accurately completed for data capturing
• Preparing daily, weekly and monthly reports to meet reporting standards
• Manage error rate to 2% returns or below for the team on a month on month, year to year basis.

Qualifications And Experience Required:

• Bachelor’s degree from an accredited University, with a minimum of 3 years, relevant experience:
• Sales/ Productivity
• Compliance
• Team Effectiveness
• Marketing
• Relationship Building

Competencies:

• Tenacity
• Sales Ability (New client acquisition).
• Technical Knowledge
• Decision Making
• Building Relationships
• Business Acumen
• Initiating Action
• Distribution Support (Reporting, Productivity Management and Relationship Management with Partners).

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About The Job
Your time is now to be your exceptional best at Old Mutual!

Job Description

• This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.

Duties And Responsibilities:

• Provide telephonic and face to face service to customers and intermediaries.
• Deliver on daily production standards and adhere to service and quality standards.
• Adhere to business, process and compliance rules
• Build and maintain relationships with other departments, intermediaries and sales advisors.
• Manage customer relationships in person or telephonically.
• Perform quality checks on own work and adheres to service and quality standards.
• Collaborate effectively with others to achieve business results.
• Inform clients of requirements, procedures and provide input to other areas such as client feedback or queries.
• Perform general office administration such as follow-ups, client call-backs and policy changes.
• Manages and resolves customer complaints and queries.

Requirements: Skills, Qualifications and Experience required:

• Minimum of Bachelors’ Degree in any discipline from an accredited tertiary institution
• Excellent written and oral communication skills
• Excellent relationship management skills
• Excellent interpersonal relationship skills
• Highly organized and structured, able to multi-task and prioritize appropriately.
• Results-oriented

Competencies:

• Innovative
• Customer relations/Relationship Management
• Reporting
• Strong database management ability (Excel, Access etc)
• Execution
• Initiating Action/Proactive