Job Openings at Zipline

About the job
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You And The Role:

• Leads at Zipline are fundamentally responsible for the output of their teams.
• You will be expected to maximize this output by successfully executing in these areas: setting clear goals and key performance indicators to measure performance (KPIs), distributing work across your team, developing and nurturing your team’s talent, giving both positive and constructive feedback regularly to your team, and coordinating with other teams and individuals across Zipline.

What You'll Do
For your team:

• Set and communicate ambitious goals and priorities for your team -- in alignment with Zipline and organization/country goals. Some of these goals will be local and others will directly connect to global metrics used to measure our effectiveness in serving customers.
• Call out when your team needs help: there are gaps in resources (people, tools, skills) that will prevent your team from reaching certain goals -- these must be flagged early and often.
• Make sure work is distributed across your team in a way that allows for collective and individual success. Leads should not be the responsible person on key project work, but rather should be identifying members on their team to own projects. Leads should be comfortable putting people in uncomfortable positions (i.e., giving people work that is slightly above their capacity).
• Ensure that your team’s work is coordinated with the teams around them.

For individuals on your team:

• Related to their work
• Help each individual prioritize their work
• Help your team overall prioritize its work including (very importantly) saying no and pushing back
• Meet regularly so that you and they both know if they’re on track or not to meet their work goals. If they are not on track, give guidance/input to correct the work.
• Related to their development
• Know each individual’s long-term professional growth plans
• Ensure they are set up on a development path and making progress along that path
• Proactively inform individuals when they aren’t meeting expectations, OR when they can push themselves for more continued growth

What You'll Bring:

• Already demonstrating high quality in executing of direct & indirect operational duties excellently therefore able to "lead by example”
• Appreciates the value of using numbers to understand problems and make decisions
• Uses sound judgement to know what decisions are important to make or not to make
• Strong contributor to team cohesion at the nest
• Demonstrating strong mentoring and coaching skills
• Demonstrates critical thinking about customer needs and customer experience
• Strong executor with people management skills
• Extensive experience in stakeholder management, strategic thinking, and negotiation

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About The Job
About You And The Role
Leads at Zipline are fundamentally responsible for the output of their teams. 

• You will be expected to maximize this output by successfully executing in these areas: setting clear goals and key performance indicators to measure performance (KPIs), distributing work across your team, developing and nurturing your team’s talent, giving both positive and constructive feedback regularly to your team, and coordinating with other teams and individuals across Zipline.

What You'll Do
For your team:

• Set and communicate ambitious goals and priorities for your team -- in alignment with Zipline and organization/country goals. Some of these goals will be local and others will directly connect to global metrics used to measure our effectiveness in serving customers.
• Call out when your team needs help: there are gaps in resources (people, tools, skills) that will prevent your team from reaching certain goals -- these must be flagged early and often.
• Make sure work is distributed across your team in a way that allows for collective and individual success. Leads should not be the responsible person on key project work, but rather should be identifying members on their team to own projects. Leads should be comfortable putting people in uncomfortable positions (i.e., giving people work that is slightly above their capacity).
• Ensure that your team’s work is coordinated with the teams around them.

For individuals on your team:

• Related to their work
• Help each individual prioritize their work
• Help your team overall prioritize its work including (very importantly) saying no and pushing back
• Meet regularly so that you and they both know if they’re on track or not to meet their work goals. If they are not on track, give guidance/input to correct the work.
• Related to their development
• Know each individual’s long-term professional growth plans
• Ensure they are set up on a development path and making progress along that path
• Proactively inform individuals when they aren’t meeting expectations, OR when they can push themselves for more continued growth

What You'll Bring:

• Already demonstrating high quality in executing of direct & indirect operational duties excellently therefore able to "lead by example”
• Appreciates the value of using numbers to understand problems and make decisions
• Uses sound judgement to know what decisions are important to make or not to make
• Strong contributor to team cohesion at the nest
• Demonstrating strong mentoring and coaching skills
• Demonstrates critical thinking about customer needs and customer experience
• Strong technical skills
• Strong executor with people management skills
• Preferably has a background in engineering, maintenance, and troubleshooting

go to method of application »

About The Job
About You and The Role  
As a founding member of the marketing leadership team, you'll build and lead a team responsible for driving demand and growth through scaled and high-touch campaigns, creating sales and web assets, and telling some of our most inspiring customer stories. 

• You’ll partner closely with the product and sales teams, collaborate with cross-functional and international teams, and report directly to the CMO. 
• The ideal candidate thrives in fast-paced environments working on complex, cutting edge technology. 
• You work well across different backgrounds and cultures, as well as time zones. You’re someone for whom good is never good enough. 
• You are as comfortable leading the Africa marketing strategy as you are digging in and writing the next campaign email. 
• You’re a systems thinker who excels at making the complex understandable without losing the magic of the engineering, robotics and avionics needed to build an autonomous delivery network at global scale.

What You'll Do 

• Build and lead a team of talented marketers responsible for growing awareness and driving demand for Zipline’s instant delivery service across the continent.
• Own the marketing strategy for Zipline’s Africa business and work closely with cross functional teams to execute on your vision.
• Lead sales enablement, high-touch marketing campaigns and events, and online growth for Zipline’s Africa business. 
• Work with our customers to tell their stories across our owned channels and partner with comms to identify earned media opportunities.

What You'll Bring 

• 10 - 15  years of proven experience leading marmarketing and building great teams.
• Experience defining and leading marketing for technology companies in complex, fast-moving markets.
• Experience in health tech, global health, public health or health tech would be very relevant for this role, but not mandatory. 
• An ability to both execute on and communicate the results and impact of your team’s marketing strategy. 
• Ability to prioritize and balance conflicting demands while leading multiple simultaneous initiatives. 
• Exceptional written and verbal communication skills; the ability to demonstrate expertise with  colleagues at all levels of the company.