Job Vacancies at Old Mutual Kenya

 KEY TASKS AND RESPONSIBILITIES

• Assists in coordinating  Learning interventions.
• Assist with New agents documentation and submission to HCBP.
• Conducts Induction and accreditation of financial advisors, sales managers and Rsms.
• Recording and reporting on all recruitment and trainings done.
• Sales Interns registration for COP
• Assists with  learning Interventions when and if required.
• Ensures all related learning data is captured .
• Assists with training needs analysis for specified area.
• Facilitates compliance for sales teams by monitoring  IRA registration & Renewal.
• Conducts developmental trainings for sales teams

 SKILLS AND COMPETENCIES

• Decision Making,
• Innovation
• Facilitation
• Detail oriented
• Information Monitoring
• Scheduling

 KNOWLEDGE & EXPERIENCE

• Technical Knowledge,
• At least 1- 3  years’ experience

QUALIFICATIONS

• Degree in Education/communication
• Certified Professional Trainers -IHRM
• AMLI/COP will be an added advantage
• Sales experience will be an added advantage

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Role overview

Reporting to the Group Head of Marketing, Corporate Affairs and Communication, the Corporate Affairs Manager is responsible for developing and implementing strategies to enhance the OM corporate brand and reputation. The Corporate Affairs Manager is responsible for supporting enrolments and client service, government and media relations, issues and crisis management, the production of flagship publications, and other key marketing and communications collateral.

In this role, the Manager plays a key advisory role to the Group Company Secretary/ Legal Counsel and is also responsible for internal communications, and the performance and development of a small team.

Key Result Areas

• Develop and implement the annual Corporate Marketing and Communications Strategy as part of the Old Mutual’s overall strategic plan, in support of key business goals of the company.
• Manage reputation, identifying and mitigating issues that may concern the organization in advance, and managing and reporting on complaints received by the organisation.
• Support the development and implementation of the Old Mutual social responsibility strategy.
• Lead the development and execution of the organization’s CSR strategy, in collaboration with EA Marketing.
• Build and nurture strategic partnerships for shared value and fundraising opportunities.
• Engaging with institutions and authorities of communities to identify projects
• Stakeholder relations with the identified institutions and partners for strategic of projects
• Develop and implement crisis management strategies to safeguard and sustain positive reputation for the organization.
• Preparation & evaluation of project proposals, briefs and reports for presentation to the Old Mutual Management and Board of Trustees
• Budget monitoring to ensure proper management of expenditure
• Coordinate with procurement and finance to ensure timely preparation of invoices, LPO’s, payments and grants
• Ensure timely submission of financial statements and audit reports to management. 
• Monitor funding and fund-raising processes with strategic partnerships for shared value
• Negotiate agreements and manage relationships with strategic partners
• Manage compliance and delivery based  OML Group STR Policy deliverables.
• Drive staff engagement in collaboration with the Group’s Human Capital team for a strong organisational culture 
• Stakeholder sensitization of Old Mutual’s  plans and creation of advocates across the Group and its subsidiaries.
• Ensuring visibility for the Old Mutual Group internally and externally through effective utilisation of relevant traditional and digital media channels
• Managing the Stakeholder Relations calendar; events, management and meetings
• Work with relevant teams to ensure compliance.

Qualifications, Skills and Experience Required

Required Experience

• At least 5 years relevant experience
• Experience in the financial services industry is an added advantage.

Educational Requirement

• A first degree in Communications, International Relations, Marketing, or a related field from a recognized university. 
• A relevant professional qualification e.g. Corporate Citizenship Certificate will be an added advantage.

Skills and Competencies

Technical Skills:

• Shows strong concern for accuracy, attention to detail and timeliness
• Must be a strategic thinker with strong organizational and analytical skills.
• Ability to work independently on projects in a fast-paced environment
• Highly motivated, flexible and adaptable nature.
• Demonstrate good communication and leadership skills with high personal integrity
• Proven analytical skills
• Organises time efficiently with the ability to prioritize work on a wide range of deliverables at once
• High levels of energy, drive, creativity and innovation
• Good business acumen and good understanding of the market
• Self-starter who shows initiative and is able to work under minimal supervision

Generic Competencies:

• Planning and Organising
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

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KEY TASKS AND RESPONSIBILITIES

Operational Efficiency

• Manage time, tasks, and outputs to meet predetermined requirements, task cycle times and/or work deadlines.
• Follows standardised operating procedures, provides administrative support, delivers on daily production standards, and adheres to service and quality standards.
• Onboard new customers on administrative data system following laid down guidelines as: KYC, AML & Screening Process (Done at BSO Stage), Sanction screening, PEP due diligence, Customer Risk Rating, Ultimate Beneficial Owners Identification.
• Requirements as per the checklist on new business form
• Independent verification of the National ID card through IPRS

Data Management - Protection and Privacy – Ensure only clean data is introduced into the system and ensure privacy of client data is maintained as aligned to the Data Protection Act of 2019. Ensure alignment and conforming to BU Data Governance Frameworks.

Customer Service

• Communication to customers once account is opened (Email/SMS)
• PIN verification
• Response to general account opening queries

Behavioural skills/competencies

• Ability to flexible, agile and adaptable to change.
• Time management and ability to prioritize.
• Ability to communicate and work well within a team.
• Ethics & Integrity

Risk & Compliance Management, Control Environment, and Internal Governance

• Escalate risks/control breaks to management when identified.  Assist in management of those risk/control breaks.
• Assist in audit management process as required by manager.
• Compliance to all regulatory requirements and internal policies

Financial Management

• Personal input in management of unit’s budget by avoiding wastage of resources and expenses.

SKILLS AND COMPETENCIES

• Good communication skills (written & oral)
• Positive attitude to work.
• Good assessment, analytical and problem-solving skills
• Ability to interact at all levels. /Stakeholder management
• Financial management & report writing skills.
• Proven planning, co-ordination, and time management skills
• Business Awareness – Financial markets
• Keen - attentive to detail

KNOWLEDGE & EXPERIENCE

• At least 2 years’ relevant experience
• Knowledge of financial service operations and financial markets
• Technical Knowledge – product, process, and KYC/AML compliance requirements knowledge.
• Customer Care

QUALIFICATIONS

• Business related Degree