Jobs at Bolt

Job Description

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Kenya.

As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Your daily adventures will include:

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyze key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

We are looking for:

• 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Ownership: ability proactively find solutions to business problems
• Passion: drive to work with new technologies or with food tech
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Outstanding project manager: capable managing multiple projects, resources, priorities and time
• Language requirements: English and the local language speaker

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Job Description

Bolt Food is looking for a passionate Account Specialist to drive our business, developing, managing and growing our partner restaurants in Kenya.

As an Account Specialist, you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.

In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects or being the Account Manager's right hand in managing our business priorities

Your daily adventures will include:

• Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance
• Analyze market specific behaviour to gain insights and support the team in improving customer experience
• Support the execution of our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Help to re-negotiate restaurant contract conditions such as commission rates and campaign plans
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

We are looking for:

• 1-2 years of experience, preferably in Account Management, Consulting, Business Development
• Good analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills
• Ownership: ability proactively find solutions to business problems
• Passion: drive to work with new technologies or with food tech
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Good project manager skills: capable managing multiple projects, resources, priorities and time
• Language requirements: Native or Business level English speaker and the local language.

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Job Decription

We are looking for an Environmental Manager to join the Bolt Global Sustainability team to keep building better cities for people by offering more efficient and environmentally friendly mobility alternatives to reduce the individual dependence on personal cars, and improve quality of life.

We want to have a positive impact on people, the cities they live in, and the environment. For us, it’s about overlapping what is good for cities and Bolt. This is our duty and embodies a business opportunity. The Sustainability team is responsible for driving the sustainability strategy, working closely with all business verticals and global teams.

If you believe cities must belong to citizens, not cars and you are willing to change the way people move around the city, while helping our cities and our planet, this is your place

Your daily adventures will include:

• Support in defining Bolt’s environmental strategy, working with different stakeholders to define key targets and initiatives to meet our environmental goals.
• Development and enforcement of environmental guidelines and practices for Bolt’s environmental management.
• Ensuring compliance to ISO14000 and other international standards (GHG Protocol, CDP) while supporting global and local teams in building the required information.
• Helping global business verticals in developing LCAs, EDPs and/or other requirements or environmental certifications.
• TCLP, SBTi, and climate risk reporting.
• Track and manage the Group environment data (energy, emissions, waste, water, biodiversity)
• Conducting internal and external research to continuously build knowledge of current affairs related to environmental sustainability, landscape and policy changes in Europe and Africa.
• Providing knowledge and support to strategic projects to further advance our agenda.
• Supporting the preparation of Sustainability/ESG reports and other reports related to environmental concerns.

We are looking for:

• Bachelor’s degree or master’s degree in Environmental Engineering / Environmental Sciences.
• Experience in Environmental Management frameworks (GHG Protocol, SBTi, ISO14000, CDP, GRI)
• Experience in the development of decarbonisation strategies
• Good understanding of EU environmental legislation
• Exceptional project management skills
• Be a team player but also an individual contributor.
• Good communication skills
• Experience managing diverse stakeholders both internally and externally
• Prior experience in the tech or micro mobility industries is an asset
• Strong planning, organisation and time management skills.
• Passion for mobility, efficiency and sustainability issues
• Agility to adapt to the evolving needs of a global customer base and rapidly changing landscape