Vacancies at CDL Human Resource

Key Responsibilities

• Generate Sales – as per Targets – for Airtime, Acquistions & Devices
• Monitor  inventory and consignment stock for accurate balance of inventory movements and physical stock daily
• Handle receive customer payments through all company-approved payment methods, manage daily cash float and account for daily sales
• Support and implement the customer experience improvement strategies for increased sales
• Offer technical support to customers especially on configuration of data devices
• Principal Outputs for this role
• Revenue – Achieve set targets in Airtime, Routers, Handsets
• Shop(s) Profitability (EBIDTA)– ensure adherence to all the briefed in Retail SOPs (Stock & payments management/operational costs)
• Quality Acquisitions – in terms of FRA, ARPU
• Brand NPS 
• Drive Customer Centricity -Ensure Growth in Retail Customer Satisfaction Index
• Ticketing Customer Escalations & Offering First Level Resolution
• New Business Development 
• Looking for new leads & closing them,
• Document, Track, Manage, & Grow Individual Customer Database Portfolio

Requirements

• Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

• At least 1 year experience in sales

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Key Responsibilities

• Strategic Procurement Leadership
• Define and execute group procurement strategy aligned to business priorities.
• Create category strategies covering raw materials, packaging, indirects, services and Capex.
• Drive cross-site sourcing efficiencies and standardization across Thika, Ruiru and Nakuru.
• Lead supplier footprint optimization (localization, consolidation, diversification).
• Own sourcing governance from strategy through contracting and execution.
• Cost & Commercial Excellence
• Deliver measurable cost savings and value-creation through negotiations, contracts and sourcing initiatives.
• Implement Total Cost of Ownership (TCO) and category management frameworks.
• Lead spend analytics, cost modelling and price benchmarking.
• Partner with Finance to convert savings into P&L impact and monitor budget control.
• Supplier Management & Development
• Build high-performing supplier ecosystem across local and global vendors.
• Run structured supplier evaluations, scorecards and quarterly performance reviews.
• Drive supplier innovation, quality improvement and sustainability programs.
• Enforce ethical sourcing and compliance with Group Code of Conduct.
• Governance, Systems & Process Excellence
• Own procurement policies, SOPs, control frameworks and delegation of authority.
• Oversee contract management, compliance adherence and audit readiness.
• Lead digital procurement transformation (SAP S/4HANA, Power BI, process automation).
• Improve data discipline, vendor master integrity and reporting.
• Cross-Functional Partnership
• Serve as procurement business partner to Manufacturing, Engineering, Finance, R&D, Quality and Logistics teams.
• Support transformation initiatives including Zero-Based Budgeting (ZBB) and working-capital optimization.
• Act as escalation owner for site-level supply and supplier issues.
• Leadership & Capability Building
• Build and lead a high-performance procurement organization across sites.
• Develop capabilities in negotiations, analytics, category management and supplier engagement.
• Establish performance management cadence and succession pipeline for critical roles.
• Foster culture of accountability, ethics and continuous improvement.

Requirements

Ideal Candidate Profile

Education

• Bachelor’s in Supply Chain, Engineering, Business or equivalent.
• MBA / Master’s preferred.
• CIPS / CPSM / equivalent certification highly desirable.
• Fluent in Gujarati/Hindi

Experience

• 12–15 years of procurement / sourcing experience.
• Minimum 5 years in senior leadership role.
• Proven FMCG or manufacturing footprint.
• The ideal candidate must have experience of procurement in FMCG manufacturing setup of edible oil and beverage manufacturing.
• Multi-site or regional procurement leadership preferred.
• Demonstrated success in cost reduction, supplier management and digital transformation.