Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.
Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...
Read more about this company
Principle Accountabilities
- Present, promote and sell products to existing and prospective customers
- Establish, develop, and maintain positive business and ustomer relationships
- Reach out to customer leads through cold calling and continuously improve through feedback.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Deliver the agreed upon sales targets and outcomes within agreed timelines.
- Coordinate sales effort/activations with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Any other duties as may be assigned from time to time.
Key Competencies and Skills
Education:
Skills and Attributes
- Excellent communication and interpersonal skills.
- Excellent planning and organization skills. Ability to work under pressure.
- Excellent problem-solving and decision-making skills.
- Knowledgeable with industry’s rules and regulations.
- Results-driven and customer-focused.
- Basic understanding of the financial industry and products.
Minimum Qualifications, Knowledge and Experience
- Proven work experience as a sales representative
- Excellent knowledge of MS office
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Business/Insurance-related Diploma.
- Bachelor’s degree or equivalent will be of an added advantage.
go to method of application »
Principle Accountabilities
Tax Compliance
- Prepare, review, and file all direct and indirect tax returns (corporate tax, VAT, excise, WHT).
- Review PAYE filings and remittances monthly against taxable benefits general ledger accounts in the TB
- Maintain accurate tax records, reconciliations, and documentation for KRA audits.
- Manage tax payments and ensure alignment between tax accounting and financial reporting.
- Monitor and communicate new tax legislation and regulatory changes to management.
- Prepare monthly tax computations and reconciliations.
- Proactively identify audit refund opportunities and follow up with KRA for refunds
Tax Planning & Optimization
- Identify tax-saving opportunities across products, funding structures, and operations.
- Partner with financial analysts, business and financial risk management unit on balance sheet optimization initiatives (e.g., funding, leasing, and capital instruments).
- Work with HR, IT, Procurement, and Credit teams to ensure tax-efficient contract structuring and vendor engagements.
- Evaluate tax impact of new products, digital channels, and system implementations.
Business Partnering
- Participate in product development and contract review committees to ensure tax efficiency upfront.
- Support GM Finance and Head of Financial Planning & Controls in embedding tax in cost and capital planning models.
Governance & Liaison
- Support Group Senior Tax Manager on group-level initiatives and audits.
- Liaise with KRA on bank-specific audits, queries, and compliance matters.
- Ensure compliance with Group Tax Policy and contribute to continuous improvement of processes.
Reporting
- Own tax numbers being reported on financial reports and ensure reconciliation with iTax ledgers where necessary.
- Prepare monthly and quarterly EXCO and Board reports on tax compliance, risks, and opportunities.
- Any other duty as assigned from time to time by the Finance and HFC leadership.
Key Competencies and Skills
Technical Competencies
- Demonstrable experience in tax planning and structuring for banking products and financial instruments.
- Experience in preparing and delivering reports for senior management forums like ExCO and the Board.
- In-depth, practical knowledge of Kenyan tax legislation and its application in banking.
- Advanced analytical skills with high proficiency in Microsoft Excel.
General competencies
- Results-oriented, proactive, and able to work autonomously.
- Excellent interpersonal, communication, and stakeholder management skills.
- Ability to translate complex tax regulations into clear, actionable business insights.
- Strong analytical and problem-solving abilities.
- A collaborative team player with strong influencing skills in an individual contributor capacity.
- High integrity and professional ethics.
Minimum Qualifications, Knowledge and Experience
Academic & Professional
- Bachelor’s degree in Finance, Accounting, Banking, Law, or related field from a recognized institution.
- CPA (K) or ACCA qualification.
- A Tax certification or postgraduate qualification in Taxation will be an added advantage.
Experience
- A minimum of 5 years of dedicated tax experience, specifically within the banking sector or in a consulting firm serving banking clients.
- Practical experience in financial reporting and applying IFRS (especially IAS 12) is highly desirable.
- Proven experience effectively engaging with and presenting to senior management.
- Deep and current understanding of Kenyan tax laws and strong accounting principles.
go to method of application »
Principle Accountabilities
- Maintain and grow the existing mortgage business customers through enhanced relationship management
- Partner with the HFDI and Scheme team: The SRM will be required to work closely with the HFDI & Scheme team to leverage its distribution to deliver solutions across the country
- Constantly engaging signed-up partners to ensure maximum uptake of solutions
- Ensure 100% participation in product promotional activities, customer events, and scheduled product clinics.
- Establish new Retail banking business relationships within the existing Corporate, SME & Institutional Banking customers’ base
- Planning and preparing client presentations: A large part of the role will be to communicate clearly to prospective clients the solutions that the bank offers. The target group would be large corporates, SMEs, and individuals, and the presentations should be suited to the right target group
- Achieve the set asset targets in terms of numbers and values
- Identify and manage strategic partnerships that are value adding to the customers and the company.
- Ensure product knowledge is embedded in the Relationship team i.e. Soft skills, product knowledge, selling, and operational skills, and promote a culture of performance, belonging, and ownership amongst the colleagues.
- Manage and coordinate the Mortgage Centre support from customers sign ups to completion of sales transaction.
- Work closely with branch and mortgage teams to ensure referrals are generated and customers are offered appropriate solutions.
- Generate market intelligence reports with view to improve the company’s offering.
- Continuously review the Business process and recommend measures that are likely to improve efficiency
- Drive high level customer service and client satisfaction through customer engagement both internal and external: Engages with customers at the highest levels across the economy in industry, government, regulators, suppliers, communities
- Develop and grow relationships with existing customers
- Identifying opportunities for business development and providing insightful feedback on products and solutions that help in the customization and development of new product solutions
- Continuously builds industry knowledge through engagement with players in the industry, and through other knowledge sharing/building interventions: periodicals, seminars, workshops, forums etc
- Working knowledge of the legal and regulatory framework and policies related to lending the types of Credit Facilities offered and the unique challenges of lending to each segment. Proficient in due diligence and pre-approval and verification procedures
- Functional understanding of the product. Can communicate and present the value proposition of the product to the customer and colleagues
Key Competencies and Skills
Technical and General Competencies
- Must be honest, fair and just with self and others and demonstrates integrity in work and business contacts
- Continuously builds and strengthens networks for the institution within all spheres of the economy within the region at all levels of commerce, government, society etc
- Takes responsibility for actions, projects and people. Able to take initiative and work under own direction, initiates and generates activity and introduces changes into work processes and is able to make quick, clear decisions which may include tough choices or considerable risks.
- Selling and Negotiation Skills, Demonstrated experience in policy development and implementation.
- Experience in development of market intelligence reports, and awareness of latest developments within the real estate industry.
- Excellent interpersonal skills, presentation and communication skills, both written and verbal.
- Strategic Orientation, Commercial and financial Acumen
- Leadership, Planning and organization Skills.
- The flexibility to work outside normal office hours as may be required from time to time.
Minimum Qualifications, Knowledge and Experience
Education
- University Degree – Upper 2nd Class Honours or equivalent Professional qualifications in relevant field.
Experience:
- At least 5 years banking experience, 3 of which must be in Sales
- Knowledge and understanding of the processes and procedures of lending.
- Ability and Flexibility to travel widely and be accessible to Property Finance partners
go to method of application »
Principle Accountabilities
- Providing home loan solutions to customers looking to purchase property by evaluating customer's financials.
- Taking the potential customers through our products and services as well as helping them make decisions as to what best suits their needs
- Assisting the customers with the mortgage loan application process
- Reviewing loan applications, verifying information, and determining eligibility
- Onboarding new customers and assisting the customers with the initial step in the mortgage application
- Actively updating customers on changes in policy, eligibility, application status, or any other information
- Responding to customer inquiries in a professional manner
- Ensure compliance with confidentiality policies throughout the process
- Build a supportive referral network (e.g. with clients, developers, and real estate agents)
- Resolving customer issues in a timely manner
- Attending promotional events, to showcase our mortgage proposition and ensure conversion of leads derived from the activation
- Creating weekly, monthly, and annual reports
- Other duties as assigned.
Key Competencies and Skills
Skills
- Experience as a mortgage loan officer or in a similar role
- Previous experience in sales or customer support is an asset
- Great analytical skills
- Excellent communication, influencing, and negotiating skills
- Good organization and administrative skills
- High integrity and reliable
- A strong team player
- Ability to work with minimal supervision
Minimum Qualifications, Knowledge and Experience
Requirements for the Job
To succeed in this role, it is important to be client-oriented and have strong analytical skills. A degree in Finance or Business is a plus.
- Bachelor’s degree in Finance, Economics, Business administration, Accounting or related field of study
- 2-5 years experience of experience in a similar role
- Keen attention to detail and analysis are required
- Customer Service skills
go to method of application »
Principle Accountabilities
Credit Assessment & Approval
- Review and approve credit applications within delegated limits
- Analyze borrower profiles using both traditional and alternative data
- Assess collateral value, product type, and loan structure suitability
- Ensure compliance with internal credit policies and regulatory guidelines
Portfolio Risk Management
- Monitor key credit performance indicators: approval rate, PAR, NPL, LGD
- Identify early warning signals of risk concentration or policy gaps
- Recommend and implement mitigation strategies
Policy & Process Management
- Contribute to credit policy, underwriting guidelines, and scorecard reviews
- Ensure rigorous documentation, due diligence, and KYC compliance
- Collaborate with product and tech teams to embed credit rules into systems
Stakeholder Collaboration
- Partner with business, collections, legal, and product teams for lifecycle management
- Train credit officers, relationship managers, and branch staff on credit standards
Analytics & Reporting
- Prepare credit reports for Director Credit and Lending Committee
- Use tools like Excel, Power BI, and credit analytics platforms for insights
Other Duties
- Ensure timely insurance renewals for financed assets
- Oversee remedial actions for struggling accounts
- Participate in Early Alert, Vehicle Auction, and other relevant committees
Key Competencies and Skills
Competencies
- Analytical thinking, risk awareness, accountability, process improvement, collaboration, customer-centric mindset
Minimum Qualifications, Knowledge and Experience
Education
- Bachelor's in Finance, Accounting, Economics, or related field; CPA, ACCA, CFA, or Credit Management certification preferred
Experience
- 5–8 years in credit assessment/risk management, ideally in asset finance; familiarity with CBK guidelines and scoring models
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail