Vacancies at SunCulture Kenya Ltd

About the role

The Head of People and Culture ( P&C), Kenya role is a critical role as it takes care of the most valuable assets, our people and the company culture. This role entails overseeing the day-to-day management of the employee life cycle from hire-to-retire, ensuring that the P&C practices in the business are fit for purpose. 

The ideal candidate has experience in start-up and scale up environments, with in-depth generalist experience in all facets of the employee lifecycle from talent acquisition, onboarding, performance management, succession planning, employee relations, organization design, learning and development through to rewards and recognition. Experience in setting up and scaling up people operations in a fast paced environment will be a key advantage. This role is responsible for P&C deliverables in the SunCulture Kenya Limited (SKL) Market therefore experience supporting a highly distributed local team is required. The role requires some local travel. 

Responsibilities:

Leadership:

• Support the Kenya Leadership Team by providing advisory and counsel services in all P&C related matters while ensuring compliance expectations are met. 
• Serve as the P&C subject matter leader and go-to business partner in implementing SKL’s strategic plans.
• Implement the P&C strategies in Kenya in-line with the overall Global P&C strategy.
• In partnership with the Kenya Leadership Team, facilitate clear communication on all policies, strategies, goals, and changes to ensure transparency and accountability across the market.

People Operations:

• Improve our People Operating Toolkit: Build, refine, and maintain P&C policies, systems, and processes.
• Oversee and manage the comprehensive processes of the end-to-end employee life cycle including, but not limited to, performance management, employee relation, compliance management, learning & development and the employee exit process.
• Oversee all aspects of P&C administration, including employment processing, contracting, payroll, benefits management, immigration, records management, health & safety and alignment with local legal compliance.
• Work closely with the Kenya Leadership Team to ensure workforce forecasting and planning is inline with business needs. Oversee organizational design and team structures that will deliver business results.
• Ensure the company has the right number of employees, with the right skillset, and hired at the right time.
• Work closely with the HR Business Partners and Kenya Leadership Team in managing the disciplinary process across the business in line with local labor laws.
• Manage People Analytics by collating P&C data and generating reports. From the data, make improvements to the ways of working on the P&C team and provide recommendations for overall business improvement.
• Optimize data and reporting; identify synergies and other opportunities for enhancement of current systems, resources, and processes for improved efficiency, quality, timeliness, and accuracy of the P&C function.
• Support the P&C budgeting processes and cost management as informed by the internal BvA processes.
• Continuously review, and put forward proposals for ensuring that employment terms and conditions of all employees enables SKL to remain competitive and attract the right calibre of teammates.
• Propose short and long-term HRIS technology strategies and roadmaps. Collaborate with internal and external partners to achieve required HRIS results that support business needs.
• Maintain knowledge of industry trends and make recommendations to SKL for improvement of organization’s policies, procedures and practices on HR matters.

Performance Management:

• Assist in setting and managing Objectives and Key Results (OKRs) to align with organisational goals across the business. 
• Solidify our performance culture by managing our semi-annual performance review process, performance improvement program, and high-potential employee initiatives.
• Lead the performance review process across SKL to build on a strong culture of regular feedback and clear deliverables and accountability.
• Manage the learning & development program and processes that ensures that teammates are continually growing, learning and contributing towards the company overall strategy.
• Develop and assist managers to create and deliver training that adequately supports the growth of the employees.
• Identify training needs within the organization and develop relevant programs to close learning gaps.

Culture and Engagement: 

• Lead and model the SunCulture Culture throughout the organization to maintain demonstrable values-in-action of a shared culture.
• Manage the Employee Net Promoter program (eNPS) that fosters organization culture and employee engagement.
• Ensure implementation of tactical plans targeted at improving employee engagement. Gather employee feedback, that can be prioritised and actioned by the business to keep improving the employee experience
• Manage and coordinate SKL employee welfare and team building programs.
• Work with leaders to develop programs and methods for supporting teammate engagement.
• Actively contribute to the development and maintenance of a positive and inclusive organisational culture across SKL.

Team Management:

• Lead and manage a team of HR Business Partners to deliver on the annual P&C Departmental OKRs.

Skills and Competence for the Role

• Bachelor’s degree in HR or related field.
• 7+ years in People and Culture. Experience working in startup environment preferred
• Extensive knowledge of HR policies and systems
• Familiarity with HR software [HRIS] and working knowledge of vast systems and tools
• Should be Hands-on, detail-oriented, and with strong execution skills
• Ensure clear communication, written and verbal. Comfortable addressing wide audiences and appropriately tailoring messages to wide groups. 
• Ability to give clear and timely instructions, follow up and hold themselves and others accountable.
• Have the ability to think independently and solve complex problems in a fast-paced dynamic environment.
• Expert in work prioritization, proper time management, and have the ability to thrive in a fast turnaround environment.
• Demonstrate comfort with ambiguity and able to thrive in resources constrained environments
• Lead large teams and demonstrate the ability to achieve results through others

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About the role:

The Learning and Development (L&D) Manager will play a critical role in the day-to-day L&D activities that will ensure teammates enhance their skills and knowledge. This role will coordinate all L&D activities in partnership with business managers and HRBPs. The role will focus on implementing learning strategies and programs that are aligned with the organization’s professional development objectives. Excellent verbal and written communication skills are mandatory for this role.

Key Responsibilities:

• Manage effective learning and development programs: Implement a learning strategy and learning programs that are aligned with the organization’s objectives. Collaborate with business leaders and HRBPs to identify training needs, create learning objectives, and design engaging and interactive training programs that will close gaps.
• Implement learning and development initiatives: Plan, coordinate, and deliver L&D initiatives which may include training sessions, workshops, and offsites to teammates at various levels and departments.
• Evaluate learning and development effectiveness: Manage the L&D data analysis and determine the effectiveness of L&D initiatives. Conduct thorough assessments and evaluations of L&D programs, collecting feedback from participants and stakeholders to measure the impact and effectiveness of the initiatives. Make improvements based on the data outcomes.
• Reporting: Generate reports and metrics to track and measure the effectiveness of learning and development initiatives. Make improvements based on the data outcomes to help teammates make the most of learning opportunities.
• Utilize technology for learning: Leverage learning management systems (LMS) and other e-learning platforms to deliver online training modules and track employee progress and completion.
• Develop learning materials and resources: Create and update training materials, including presentations, handouts, online modules, and multimedia content, ensuring they are up-to-date, relevant, and engaging. A full understanding of the various business units and their specific training requirements is required.
• Stay up-to-date with industry trends: Continuously research and stay informed about the latest learning and development trends, changes in learning theory, methodologies, and technologies to ensure training programs are innovative and effective. Make recommendations to the business on keeping abreast of industry changes and trends.
• Budget Coordination: Oversee the learning and development budget, ensuring resources are allocated effectively and efficiently. Align with the internal BvA processes for budget allocation and management.

Does this sound like you?

• Bachelor's degree in a relevant field.
• 4+ years' of related work experience; e.g. as an L&D Manager, Training Manager or other relevant position
• Significant experience with effective learning and development methods
• Good knowledge of e-learning platforms and practices. Demonstrate affinity with employee learning and learning technologies.
• Current knowledge of effective learning and development methods
• Ability to design and produce relevant training materials including e-learning courses 
• Ability to effectively present information to broad audiences
• Experience in project management
• Strong communication skills with demonstrable ability to build relations and influence
• Strong organizational skills with business-oriented thinking
• Analytical skills

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About the Role

Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. 

Responsibilities

Project Management  

• Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
• Contacting clients to set preferred dates and installing the products within the set timelines.
• Proper time management to ensure all projects assigned are achieved within the timelines set

Risk Management

• Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads 
• Communicate and mitigate any risk factors that are encountered in the field by various engineers.

Additional Roles & Responsibilities

• Carrying out technical surveys and submitting the reports) to the engineering team leads
• Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
• Mentoring and in-field training of new engineers
• Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
• Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
• Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
• Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
• Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge.
• Work closely with the after-sales department to ensure quick resolution of after-sale issues.
• Advise and provide recommendations to clients on products  that would work best for them during technical surveys
• Do a minimum of 2 installations in a day.
• Achieve a mean Turn Around Time of under 2 days for jobs done
• Achieve a mean app adherence of 100% of all the jobs done

Traits for the role

• Be a team player.
• Be ready and committed  to working  in the field
• Be ready to learn
• Be creative and quick to resolve unprecedented issues that arise in the field

Does this sound like you?

• Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
• 2+ years of experience with solar grid pump systems and  irrigation systems  management
• Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
• Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
• Passion for irrigation and proactive in decision making
• An independent thinker who is able to thrive in a fast-paced dynamic environment.
• In-depth knowledge of the industry and current trends adaptable for  SunCulture
• Be organized and be an expert in  time management 
• Thrive in resources constrained environments with discretion in using budgetary allocation.
• An agile trainer capable of training and being trained and be very resilient and flexible
• Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
• Able to work in a dynamic environment with immense pressure and meet deadlines
• Comfortable with ambiguity and able to plan, be organized, and meet deadlines
• Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

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About the role:

As a Digital Marketing Assistant, you will play a crucial role in supporting the marketing team on Digital Marketing initiatives. You will contribute to the success of marketing initiatives by managing day-to-day Digital Marketing tasks, organizing workflows, and providing a high level of service to internal and external stakeholders.

Key Responsibilities:

• Produce engaging and visually striking social media posts that capture audience attention and reflect brand identity.
• Stay updated on social media trends and platform updates to ensure content remains relevant and innovative.
• Partner with the multimedia associate and graphic designer to create multimedia content, including videos, graphics, and animations.
• Assist in planning and executing creative social media campaigns that align with marketing objectives.
• Monitor and respond to comments and messages, fostering a positive community and enhancing user interaction.
• Track social media metrics to evaluate content effectiveness and inform future strategies.
• Help manage a dynamic content calendar to ensure consistent posting and timely delivery.
• Research industry trends, audience preferences, and competitor activities to inspire fresh content ideas.
• Craft and share compelling narratives that embody the brand’s mission and engage the target audience.
• Explore new tools and techniques for content creation and engagement to enhance social media strategies.

Does this sound like you?

• Bachelor's Degree in Marketing, Communication or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Digital Marketing tools.
• Passionate about exploring new ideas and pushing creative boundaries.
• Ability to work independently and as part of a team.
• Passion for the brand and its message, able to convey that enthusiasm on camera.
• Positive attitude and willingness to learn new Digital and content marketing skills.