Vacancies at Victoria Homestore

The Branch Accountant is responsible for managing and monitoring all financial activities of the store. This role ensures accuracy in financial reporting, proper stock control, adherence to accounting standards, and compliance with company policies. The Branch Accountant provides support to branch management by analyzing financial data, controlling costs, and safeguarding company assets.

Key Responsibilities

Financial Management & Reporting

• Prepare and maintain accurate branch financial records i.e sales, purchases, expenses, petty cash.
• Ensure timely preparation of daily, weekly, and monthly financial reports for submission to finance team.
• Reconcile customer accounts.
• Monitor and report on branch profitability, cash flow, and budget variances.

Sales & Receivables Management

• Verify daily sales collections, ensuring correct posting of receipts and invoices.
• Monitor customer credit accounts and follow up on outstanding debts.
• Ensure compliance with company policies on discounts, credit sales, and returns.

Payables & Expense Control

• Process supplier invoices and ensure timely payments in line with credit terms.
• Monitor branch expenses, ensuring proper authorization and cost control.
• Maintain accurate records of branch operational expenditures.

Stock & Asset Control

• Conduct periodic stock counts and reconcile with system records.
• Investigate stock variances, damages, and losses, and report findings to management.
• Ensure safeguarding of branch assets and oversee their proper utilization.

Compliance & Audit

• Ensure compliance with statutory requirements (VAT, WHT).
• Support both internal and external audit processes by providing required documentation.
• Implement and monitor adherence to internal controls and financial policies.

Teamwork & Support

• Work closely with the Branch Manager to support operational and financial decisions.
• Train and guide branch staff on financial and stock-related procedures.
• Provide recommendations for improving financial efficiency and accountability.

Key Requirements

• Bachelor’s degree in accounting, Finance, or related field.
• CPA or equivalent professional qualification (at least CPA II or III).
• Minimum 3–5 years’ experience in accounting, preferably in retail or FMCG.
• Proficiency in accounting software (e.g., QuickBooks, Sage, ERP systems) and Odoo.
• Strong knowledge of inventory management and internal controls.
• Excellent analytical, problem-solving, and communication skills.
• High level of integrity, accuracy, and attention to detail.

Key Competencies

• Strong numerical and analytical ability.
• Excellent organizational and reporting skills.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills to collaborate with operations and sales teams.
• Ability to handle pressure and meet strict deadlines.

go to method of application »

• As a Virtual Design Consultant, you will play a pivotal role in providing exceptional customer service and driving sales through the online space. Your primary responsibility is to assist customers through the entire online sales process, from initial inquiries to post-purchase support.

Key Responsibilities:

• Online Consultations
• Conduct virtual consultations with customers to understand their furniture needs and preferences.
• Provide personalized product recommendations based on customer requirements.
• Lead Follow-Up
• Respond promptly to lead inquiries through various channels.
• Nurture leads through effective communication, addressing queries, and guiding them through the purchasing journey.
• Product Knowledge
• Develop an in-depth understanding of the furniture products available, including features, materials, and styles.
• Stay updated on new arrivals, Marketing campaigns and product launches to provide accurate information to customers.
• Virtual Showroom Tours
• Conduct virtual showroom tours for customers, showcasing furniture collections and highlighting key features.
• Assist customers in visualizing products within their living spaces through digital presentations.
• Quoting and Pricing
• Provide detailed and accurate price quotes for furniture items, ensuring transparency in pricing and promotions.
• Clearly communicate any discounts, promotions, or special offers available.
• Order Processing
• Guide customers through the online and offline ordering process, ensuring a seamless and friendly experience.
• Collaborate with the Branches & logistics team to coordinate delivery schedules and address customer delivery inquiries.
• Customer Relationship Management
• Build and maintain strong relationships with customers by providing ongoing support and addressing post-purchase inquiries.
• Gather feedback to enhance the overall customer experience.
• Sales Targets
• Work towards achieving individual and team sales targets.
• Proactively identify opportunities for upselling and cross-selling to maximize revenue.
• Market Trends and Competitor Analysis
• Stay informed about industry trends, competitor offerings, and customer preferences.
• Provide insights to improve product offerings and Sales/Marketing strategies.

Qualifications and Skills:

• Proven experience in online sales, preferably with a High lead conversion rate.
• Excellent communication and interpersonal skills.
• Tech-savvy with proficiency in virtual communication tools and platforms.
• Strong product knowledge and the ability to convey product features and benefits effectively.
• Goal-oriented with a customer-centric approach.
• Diploma in Business Management or equivalent
• Previous retail experience