Job Opportunities at Wanda Organic Limited (WOL)

Responsibilities for the Agronomist Job

• Responsible for supervising the day to day running of the regions sales, staff maximization to ensure the efficient delivery of its operations.
• Strategy formulation – participate in annual planning and quarterly review of strategy
• Recruitment of contractors – interviewing, selection, on-boarding and exit of the team in line with company policies and procedures.
• Daily operations management – Set work schedule and ensure they are followed including on ground support where necessary as per agreed strategy.
• Reporting – Daily reports to immediate supervisor including three days of monthly status workshop at the head office.
• Training – periodic training of contractors with the focus on agronomy and sales skills.
• Customer complaint management – on ground support for customer complaint about product use and efficacy.
• Relationship Management & company representation – maintain stakeholder relationship within respective territory.

Key Performance Measures

• Sales Targets
• Customer acquisition and maintenance metrics
• Company efficiency (Processes and systems)
• Team satisfaction and turnover.

Qualifications for the Agronomist Job

• Bachelor’s degree or Diploma in agriculture.
• Minimum of 3 – 7 years of sales experience
• Experience in Sales of Agricultural products.
• Previous experience in a supervisory capacity
• Willing to travel widely throughout Kenya
• Personal skills and attributes required
  Communication, sales, and customer service skills.
• Strong problem solving and organizational skills.
• Ability to multi‐task and work under pressure

go to method of application »

Responsibilities for the Customer Care/Telesales Internship

• Customer support in understanding the products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.
• Telesales
• Good Agriculture Practices Promotion (GAP)
• Customer Complaints Management
• Enquiries Management
• Marketing Support

Qualifications for the Customer Care/Telesales Internship

• Degree in Agriculture or Horticulture
• MUST be graduates from University of Nairobi, JKUAT and Egerton
• Minimum of 1 years customer service experience in Telesales driven customer service organization
• Able to speak one of the local languages fluently: Kikuyu, Kamba, Kimeru, Luhya, Kalenjin, and Kiswahili
• Personal skills and attributes required
• Customer Oriented
• Excellent Communication Skills
• Problem Solving