Retail Supervisor at Kenafric Industries

Department & Section: Sales and Distribution

Location: KIL

Main Purpose of this Position: Grow sales through managing retail customer accounts.

Key Deliverables for this Position

• Drive product sales at retail level
• Ensure product availability
• Customer service

Responsibilities

• Executing the departmental strategy through processes and procedures to achieve the organizations objectives
• Ensuring product pricing is correct and consistent with the company’s RRP
• Ensuring product visibility through positioning within outlets or point of sale.
• Identifying trends that appeal to consumers and advice the management accordingly.
• Maintain inventory of where company display assets are placed and ensure they are well stocked all the time with company products only.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Recording and reporting sales figures, for data analysis and forward planning.
• Responsible talent management in the department including coaching, mentoring, developing, motivating, training and evaluating staff to achieve highest levels of performance
• Benchmarking and implementing best practices in retail sales & respective areas of work
• Implementing product quality, customer & Service Excellence and Change initiatives to achieve desired business plans and culture.

Financial Resources / Other key Resources / Assets

• Marketing Material
  Human resource
  Stock

Direct Reports (Jobs reporting to this position)

• Foot soldiers
• Motorbike sales representatives
• Van Sales representatives

Key Interfaces

Internal

• Supply Chain
• Quality Assurance & Research & Development

External

• Customers
• Distributors

Qualifications

Diploma in Sales and Marketing or any related qualification

Job / Functional Skills

• Team management
• Persuasive communication
• Analytical skills

General Skills

• Teamwork
• Communication Skills
• IT skills
• Customer Service
• Time Management

Behavior

• Customer centric
• Ownership
• Continuous improvement
• Leadership

Relevant Experience

At-least 3 year(s) relevant experience