Assistant Branch Service Manager at Access Bank Kenya

Description

Required Knowledge, Skills and Abilities

• Good knowledge and understanding of banking operations (domestic and international)
• Excellent Administrative skills
• Good Procurement & employee management skills
• Excellent customer service capabilities
• Good negotiation and conflict resolution skills
• Good Oral & Written communication
• Good documentation and process management skills
• Initiative
• Documentation skills
• Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skill
• General managerial/ administration
• Team building / conflict management
• Coaching
• Leadership / Influencing
• Organisation and coordination skills

Generic Skills Supervisory skills

Requirements

Required Knowledge, Skills and Abilities

• Good knowledge and understanding of banking operations (domestic and international)
• Excellent Administrative skills
• Good Procurement & employee management skills
• Excellent customer service capabilities
• Good negotiation and conflict resolution skills
• Good Oral & Written communication
• Good documentation and process management skills
• Initiative
• Documentation skills
• Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skill
• Team building / conflict management
• Coaching
• Leadership / Influencing
• Organisation and coordination skills

Proffessional Requirements

Qualification

• First degree in any Business related discipline. Masters in Business Administration or Banking & Finance and professional qualification will be an added advantage
• Minimum of 3 years experience in a bank/ financial institution. Experience in banking operations will be an added advantage